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Focus Eyecare - reviews

Information about Focus Eyecare

100 reviews
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Amy, If you called for an eye exam then we are scheduling in a few weeks but anyone who mentions an emergent issue we can find usually a same day or within 2 day spot. Is there a reason that you didnt mention this when scheduling? We are trying to call you back now
Response to business: Your receptionist cut me off while I was telling her what was wrong. I never mentioned needing an exam; she immediately told me the wait time then cut me off while I was speaking. I called today to schedule an appointment because of an issue with my eye that is definitely time sensitive, but the receptionist without asking what the appt was needed for told me it would be 4+ weeks to be seen again. The lack of concern for their patients is troubling.
Joe LaFerriere
Thank you Joe! We appreciate you sharing your awesome experience!
Through recommendations from a FB group I found myself a new and AWESOME optometry shop here in M'Boro. Before I decided I actually visited them to see how they greeted and treated customers. These folks are incredible...and Dr. Rachelle Altstadt (Dr. A) is wonderful and has exceptional Dr/Patient skills. I really feel comfortable here and believe I have found a new "eyecare home". After my time with Dr. A I spent time with Tia to see about new glasses. She is a pleasure to work with, no pressure, and helped me settle on a new frame and lenses at a very reasonable cost. Highly recommend this place for your eyecare needs.
Katie Shearon
Thank you Katie for taking the time to share your experience! We look forward to seeing you again too!
Im alway a little nervous going to the eye doctor for whatever reason (mostly unpleasant experiences at other places, I guess), but all nerves went away as soon as I walked in the door. I was blown away at how friendly everyone was. It felt like I had been going there for years. I had the pleasure of Dr. A doing my eye exam. She was very kind and thorough. She took the time to explain the purposes of the different tests and pictures which I dont think anyone has ever done before in my almost 18 years of wearing glasses. I cannot recommend this place enough. Everyone on the team was so helpful and a genuine pleasure to work with. I will look forward to eye appointments from here on out!
Katelynn Adams
Thank you Katelynn! We appreciate your review and sharing your experience at our office. We look forward to seeing you next time!
I went here for the first time today and I HAD to leave a review. Being here was different from every other boring eye-doctors appointment (only going because your contacts are out and you have no choice). It was comfortable, everyone was smiling, and we were all laughing like you would with a barista at a coffee shop! They were extremely professional, knowledgeable, and helpful. I met with Dr. Altstadt (who was one of the sweetest people Ive ever met), and I will never be going anywhere else again! I will look forward to these appointments always from now on.
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HQ Poland
Liskego 7, 50-345 Wrocław
HQ Switzerland
Hertistrasse 26, 8304 Wallisellen,
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