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Dear A Oromi. Clearly a misunderstanding, as you stated yourself That's after I had asked him how much if i get the part myself and he said it'll still cost the same. (The Labor) We do not mark up parts nor sell them, but the cost that we pay for the part is transferred to the customer. We look forward to servicing you, should you have any questions or concerns please let us know.
1566856253
1
I felt robbed after leaving this place. It is a nice and friendly place but for two days straight they told me $175 for parts and labour on a window regulator repair. Once the repair was completed they asked for $295.... the guy just said oh sorry about that I meant to say $175 labour plus parts. That's after I had asked him how much if i get the part myself and he said it'll still cost the same. So I said fine you get the part. The part he ordered was $89. That is unethical. It made me feel uncomfortable and put me in a bad position. I expect a refund for the excess charge. The agreement was $175
Please note that our records show that we have not given you any service whatsoever therefore your review is baseless and could constitute a slander against our business. In this regard we are contacting Google in order to submit a cease and desist order and further take any legal action in connection to your slanderous and libelous statement.
1563741980
1
Tengo una amiga que llevó su carro a este lugar y le fue super mal. Absténganse de ir a este taller!
As a Dealership, we use Fastlane for all of our vehicle servicing needs. The most important thing for us is that Fastlane is trustworthy and dependable to take care of any of our needs. They do it all and can work on any car. More than that, is the level of knowledge they have to detect and diagnose problems. This helps us save time and money. Where other places just want to REPLACE major parts, Fastlane can quickly detect & fix only what is needed at a fraction of the time and cost. I recommend them to my customers that need any service needs.
In a city full of not-so good mechanics, Fast Lane is a gem. I will not be taking my car anywhere besides fast lane from now on. I had a bolt that snapped off in my hub, and they explored all the options to get it out safely without causing further damage, and also without breaking the bank. Theyre like car surgeons with decades of experience. The owner Eduardo is not only personable, but very professional and you can tell hes a great honest guy who knows what hes doing. Honestly I couldnt have had a better experience and I highly recommend Fast Lane to anyone who needs service, repair, or upgrades to their vehicle.
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