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Frank, we appreciate your feedback in regards to our scheduling process. As stated on the appointment request submission screen "Our scheduling department will contact you within the next 30 minutes to confirm your appointment time" "this is only an appointment request". As a 24 hour operation and as a 100% mobile service we offer online appointment requests as opposed to actual appointment bookings as some clients appointments take longer than others and availability is very fluid. We ensure that every client received high quality unrushed care. After you submitted your appointment request we sent you a text message and attempted to call you to confirm a time for your appointment and did not receive a response. We would be more than happy to get you scheduled for an IV drip. To book an appointment simply reply to the text message that our scheduling department sent you or call us at 1-855-IV-DRIP1. -Mobile IV Drip
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Their scheduling is a mess to say the least they show all sorts of times available for request. I missed a text message asking if they could come four hours earlier than my request and 10 minutes later I hadn’t gotten a chance to respond because I was on hold trying to make a doctors appointment and then they canceled altogether because I didn’t respond within a 10 minute window In response to you, yes I did respond to your text with my age and how many patients, I then Went to the restroom and came back 9 minutes later to a cancelled appointment text.
Yuri is phenomenal. His knowledge and expertise at. what he does is very evident. I highly recommend this service and the health benefits it provides. Yuri’s bedside manner is excellent and it was a pleasure to have him and his company in our home.
Man! This company saved the day. Talk about nice staff. Everything was a breeze. They did not have the time slot available that I needed (which was ASAP because I was sick & in bed) so the owner of the company himself drove out and took care of me himself! I will be using this company from now on!
My brother hasn't been well and needed fluids, so we called Mobile IV Drip. We're glad we did! Yuri was professional, efficient, and his treatment was effective. My brother feels better than he has in over a week!
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