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Dear Dustin McCann, We appreciate you bringing this issue to our attention. We assure you our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. You are hereby requested to please contact our clinic at [email protected] so that one of our representatives can discuss your concerns in more detail. Again, Thank you for giving us your valuable feedback, and look forward to hearing from you soon. Regards EZCare Clinic.
1696023583
1
Absolutely trash. Schedules my appointment then canceled it 15 minutes prior. Impossible to get help on the phone and a waste of money. They won't even honor a refund for their breach of terms.
Dear Michael Salazar, Thank you so much for sharing your feedback to us. We sincerely appreciate your input , as it always help us continually improve our services. First and foremost, we would like to inform that medications are prescribed by qualified professionals and it is totally under their discretion after evaluating medical history and symptoms of a patient. But your satisfaction is out top priority, and we would like to assure you that we take your concerns seriously and are committed to making things right. We understand that your recent appointment did not meet your expectations, and for that we apologize again. We value your trust in us, and we want to ensure you that your concern has been heard. To address the situation we are more than willing to reschedule your appointment at your earliest convenience and best possible time slots available with the doctor. Our scheduling department is already in touch with you and they will surely be confirming the appointment shortly. Please feel free to reach out to us at [email protected] in case you need any further assistance and we will be very pleased to look into that without any delay. Hoping to hear back from you at your earliest convenience. Sincerely EZCare clinic .
1698288186
1
Everything started off great. The physician told me they would prescribe Adderall. She counseled me on it. When I get to my pharmacy there is a prescription for Strattera! Without informing me she changed my medication. When I asked why this was I was told that she was afraid to prescribe Adderall because it could have a negative side effect with my Zoloft! This is a total lie. The physician is incompetent. I’m a pharmacist. All of my colleagues including myself agree thar Zoloft and Adderall are compatible with a very slight chance of an adverse reaction. At this point I’m fed up. I’ve made multiple calls. I just want my money back.
Dear Ava manukyan, Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future. Thank you for your review. We will share this with our team to let them know how they are doing. You can always reach out to us at [email protected] if you face any issues in the future. We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone. Regards, EzCare Clinic.
1681425934
5
Very good place.. Dr Help me a lot understand my anxiety level.. I am very happy I find this place I can take care of my health)
Hi Darren Fenley , We are sorry to hear about the inconvenience. We take all concerns regarding our services seriously and would like to investigate this further to address your concerns. Please contact us directly at [email protected] or Call (415) 548-2062. We understand the importance of timely communication and appreciate your feedback. Be well, EZCareClinic.
1704145500
1
This place is a scam/fraud after they take your money for an appointment they will do nothing on their end if you have any problems. I used a promo code for $60 OFF and they still charged me the full amount. I have not been able to get my refund despite sending them screenshots of my bill and the coupon. Indian scammer working out of a call center in India
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