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We want to apologize for the experience you had in the process of picking up your vehicle. Your opinion is very important to us; it allows us to improve our services. We would appreciate if you email us any comments that can help us improve as a company and your rental information to [email protected], so that your case can be evaluated as soon as possible.
1665579565
1
*SCAM ALERT* Next Car IS One Switch (my assumption is that they have legal issues under one LLC so they opened another) Good job, you found a car for 3 days for $50? Yes, it’s too good to be true, be ready to surprisingly pay an extra of $30-$55 a day depending on your OWN car insurance. I did not go back to check their website to see if this information is there as they said - but if it is, you have to dig for it. This place is a scam, do not waste your time. Also during booking they say this place is IN the airport and it’s miles away. Eventually when the “bus” came to pick us up, the driver was smoking in the bus, watching a game on his phone that was on the floor and the AC was just for him, it was impossible to breathe in the bus. Do your self a huge favor, stay away from this place, you think you’re paying less but end up paying more. I have a very good insurance and still was asked to pay an extra of $35 a day - I went back to the airport - together with 3 other couples who got scammed just like me. They must buy 5 stars reviews because there’s NO way toy got so many. Also weird they either have 5 stars or 1 star.
We regret that our staff did not live up to our usual standards. We train our staff to always behave professionally and apologize for not having a positive experience.
1673026277
1
I park my car for 3 weeks over Christmas. On arrival the girl behind check in desk took at least 10 minutes to look up from her phone to acknowledge me. On arriving back very late to pick up car. Another girl ask me if I had tipped the girl that checked my car in three weeks ago. I don’t remember her asking for a tip. I felt very uncomfortable being a woman by myself late at night in a very seedy area. Then I had to wait an hour because they could not find a key to another car blocking my car in. These people are money scammers. Would not recommend at all
Maria! Thanks for taking the time to rate us. It is a pleasure for us to have you as a client and we hope to continue serving you in future opportunities
Winny, Gracias por tomarse el tiempo de calificarnos. Es un placer para nosotros tenerle como cliente y esperamos seguir sirviéndole en futuras oportunidades
1634270960
5
Excelente servicios y Xavier muy amable ! Lo recomiendo 100%
DO NOT RENT A CAR FROM THEM. They are such a scam! I rented a car and brought my declaration page for my insurance. I was told I NEEDED extra insurance and I could not take the car without it. They charged me an additional 140 dollars for something I didn’t need.
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