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Unabridged Bookstore
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Unabridged Bookstore reviews

Information about Unabridged Bookstore

4,89
100 reviews
1

The opinions come from external websites

Last update: 08.06.2022

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1634223925
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3OW9HVTdnRRAB!2m1!1s0x0:0x559f38a86f3ccb6a!3m1!1s2@1:CIHM0ogKEICAgICw9oGU7gE%7CCgwItY6hiwYQqOT-owE%7C?hl=en-US
David Andersen
google
https://www.google.com/maps/place/?q=place_id:ChIJmR8_a6TTD4gRass8b6g4n1U
2
Unabridged Bookstore used to be an essential part of any Lakeview shopping experience. Unfortunately standards of customer service have declined over the past few years. Especially bad are the phone manners. Just yesterday afternoon a woman answered the phone, and was rather sharp with me. I asked for a copy of Henry James' "The Portrait of a Lady" and was told there were none. I then asked if one could be ordered and she quickly brushed me off with something about not available through their distributor's warehouse... and that was that. I know the book trade, I worked in it for ten years during and for a short time after my college days. This is the customer service of someone who wants to go out of business, especially in these days of pandemics and Amazon. I don't expect perfection, and I know how hard these jobs are, but she could have offered me another title, and said sorry, which were standard customer service actions when I learned the trade. I guess Unabridged Bookstore wants me shop at Amazon. I just did. I just ordered the book I needed. A nice Penguin edition. No fuss, no rude manners on the phone. .
1646573327
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXODhlNDNnRRAB!2m1!1s0x0:0x559f38a86f3ccb6a!3m1!1s2@1:CIHM0ogKEICAgICW88e43gE%7CCgwIj-6SkQYQ2MqS0wI%7C?hl=en-US
Eric Rodriguez
google
https://www.google.com/maps/place/?q=place_id:ChIJmR8_a6TTD4gRass8b6g4n1U
5
Best bookstore ever. I visit here whenever Im in Chicago. Tend to buy a bunch of books and have them ship the books home for me. Great selection and a helpful staff more than willing to make recommendations.
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