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Roper Honda
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Roper Honda reviews
Information about Roper Honda
4,66
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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See example1617222471
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLOHRiV0ZnEAE!2m1!1s0x0:0x142d2ce7a2be1903!3m1!1s2@1:CIHM0ogKEICAgICK8tbWFg%7CCgsIx7aTgwYQ8JKPDA%7C?hl=en-US
Kay Ortiz
google
https://www.google.com/maps/place/?q=place_id:ChIJZyVTX3Z8yIcRAxm-oucsLRQ
We are sorry to see that this was your impression of our dealership Kay. This is not the customer service we strive for and we hope you will accept our apology. Unfortunately, all of the sales associates were busy with other guests when you arrived. The lady that you spoke with was also helping another customer, but stopped to offer assistance to you as well. The sole issue was that we were extremely busy on the final day of the month. We are sorry that you feel that we would intentionally avoid someone who is a guest at our dealership. That accusation is inaccurate and not the way we operate our business. Regards, Roper Honda Sales Team
1617297938
1
No customer service I walked in with my Puerto Rican husband 20 minutes on lot no help Plenty of sales people around Im watching everyone else get offered water and assistants When I finally get a sales person she cant answer my questions and is to busy with someone else When we come back from test drive she cant be found Finally a manager comes out because I walked away gave the keys to first person I saw Apparently that is the only way to get service The thing is I was in by myself and got a different experience Makes me wonder why Im not saying it was my husband but sure seems like it Me being white and blonde Im buying my new honda elsewhere
1604594941
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpNFlPN1hnEAE!2m1!1s0x0:0x142d2ce7a2be1903!3m1!1s2@1:CIHM0ogKEICAgICi4YO7Xg%7CCgwI_dmQ_QUQuKG20wM%7C?hl=en-US
Thomas Alger
google
https://www.google.com/maps/place/?q=place_id:ChIJZyVTX3Z8yIcRAxm-oucsLRQ
We are sorry that your warranty has been voided, that is not the result we hope for with any of our customers. We have had many customers that have benefitted from the warranty coverage through the years. Unfortunately, you went over 35,000 miles without a service visit at our dealership or any communication with the warranty company. You were outside the guidelines of the warranty contract that you signed and received so we were unable to assist in getting this issue covered by your warranty. Sincerely, The Roper Honda Service Team
1604864743
1
Don't buy your car here we are currently having problems with this dealership we bought a one year old car with little over 20,000 miles we have had it about 2 years the first year we always took the car to roper to get oil changed even though it is an hour away from where we live with life and work and covid 19 we were needing a oil change called the service team at roper honda they told us to go to a licensed repair facility and to save our recipients we did that three weeks ago our car was acting fine and the check engine lite came on when we were bringing it in to roper we notice a small noise in the engine told roper they changed a sensor and charged us for that because they don't cover that but didn't fix the engine noise but the light was out we drove the car for 3 days and the noise got worse we stopped driving the car We scheduled a service for them to check out the vehicle to find out what the engine noises Now they're saying it needs a new motor And a warranty forever will not honor the contract because we did not call and confirm everytime we got the oil change outside of roper honda The service department told us all we needed was to go to a license repair facility and save our receipts We feel that the service department telling us opposit of what the contract States was a scam for them so they don't pay any service work on our vehicle
1609612805
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTcGZiSUR3EAE!2m1!1s0x0:0x142d2ce7a2be1903!3m1!1s2@1:CIHM0ogKEICAgIDSpfbIDw%7CCgwIhfzC_wUQqJ3n9QI%7C?hl=en-US
Turn Energy
google
https://www.google.com/maps/place/?q=place_id:ChIJZyVTX3Z8yIcRAxm-oucsLRQ
Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know our team went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Regards, Roper Honda Sales Team
1609968701
5
Absolutely incredible dealership! We showed up with very little hope of getting out of our car with a horrible interest rate. These guys were magic workers! Kathy met us right away on the lot and had us test drive our new car. Ryan and Donna put together an amazing deal with a low interest rate on a car we absolutely love. Thank you so much Kathy, Ryan, Ronny, and Roper Honda for helping us out. You guys rock!
1649255849
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXbDU2LVNnEAE!2m1!1s0x0:0x142d2ce7a2be1903!3m1!1s2@1:CIHM0ogKEICAgIDWl56-Sg%7CCgwIqcu2kgYQ-OWQ4gI%7C?hl=en-US
Brian Oliver
google
https://www.google.com/maps/place/?q=place_id:ChIJZyVTX3Z8yIcRAxm-oucsLRQ
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Regards, Roper Honda Service Reviews
1649405161
5
Expect fast, friendly, and honest customer service.
1651287189
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyNTQyUkNnEAE!2m1!1s0x0:0x142d2ce7a2be1903!3m1!1s2@1:CIHM0ogKEICAgIC2542RCg%7CCgwIlcmykwYQwIPMgAM%7C?hl=en-US
Ben Parker
google
https://www.google.com/maps/place/?q=place_id:ChIJZyVTX3Z8yIcRAxm-oucsLRQ
Hey Ben, we are sorry to hear that you had a bad experience when you visited our service department.Our records show that you were charged an $80 diagnostic fee to check a rear brake noise.We did not charge you to look into your headlight concern.Unfortunately, we were unable to reference the $700 quote you are describing for that repair, but we would like to better understand your complaint.Please feel free to reach back out to our service manager directly so we can discuss this is greater detail. Regards, Roper Honda Service Team
1651616848
1
I replaced the wrong bulb and thought my low beam light wasn't working. After charging me $90 to look at it, they told me I needed to replace the fuse box and it would be $700. I said no thanks and took it to Wal-Mart. They charged $9 for a new bulb. DO NOT GO HERE!!!