Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Dan, I am sorry to hear that your experience with Blank Label was not as you hoped. We do our best to find the ideal fit for each of our client's based on their preferences and lifestyle. Custom can be an iterative process that takes a few tweaks to nail down. However, we do our best to find a fit our client's can enjoy in a timely manner. I am sure it was frustrating that we were not able to meet your expectations as we pride ourselves on the quality and construction of our garments. Again, I apologize that this is experience was not as you hoped but as a young company we truly appreciate the feedback. We are always looking to grow and improve and we'd like to believe with some of these other reviews here, we're doing something right! I have removed you from our email lists but should you ever need to reach out please do not hesitate. Thanks, Paige [email protected]
1525998492
1
So I was given a gift credit to this place .I wear a suit ever day I work and have fof years. I was excited about the prospect of being able to order perfectly fitted clothes with a click. I was going to start our relationship with a shirt to see if they could get they right then get some new suits occasionally. My whole ordeal took many months. Over and over the fit was so bad ,worse than I could possibly find off the rack even ,unreal terrible. Every time I went back to check the fit it was seemingly worse than before. One of my trips there I put a shirt on and to my disgust realized that it was literally wet with sweat from the last guy who tried it. Visually obviously wet, and it seemed. Gross. They kept trying to convince me that it for fit when though I couldn't raise my arms etc. So dumb. The cost is way too much, they have no idea what they are doing at all. All items take many weeks because they are made in China and they are shipped obviously. The quality of the materials are not great ,the stitching is garbage ,the fit is terrible, there is nothing convenient about it you can't get a good fit. I love my tailor so much more after this awful and long experience. Buy clothing you like off the rack that is close as you can find and go to a tailor. Build a relationship with him/her and that will pay dividends. There are many places like blank label ,and maybe some are great. But blank label is just garbage and a waste of time. Besides if you're buying clothing anywhere even decent then there will be an inhouse tailor that will be able to get you the perfect fit nearly every time within a week usually for free or cheap. Or an outside tailor averages me about $30 to $50 for a suit and will not try to force me into something that CLEARLY does not fit at all! I was not feeling clothing for a wedding or a job interview, like I said, I wear a suit nearly every day so out frame of reference is wide. I own at least 20 different suits and so many dress shirts and they all for fit perfectly thanks to my wonderful and beloved tailor. And Danielle who helped me for part of my ordeal (I ditched her part way in the hopes that she was the reason) is very nice. But clearly clueless with literally no experience and she will not stop talking ever. Also they refuse to stop contacting me.
Hi John, Thanks for taking the time to share your feedback. I am sorry to hear about the experience with the fit of your shirt as I am sure this was a frustrating experience before your wedding. As you experienced with the expedited shirt, we are always happy to fix fit issues as it can take several adjustments due to the hand-made nature of the garments. However, I understand we were still not able to achieve the correct fit in your forearms of the shirt in time for your wedding. While I know your wedding is fast approaching, we would still love to make this right for you if we can. Please feel free to reach out to me directly at my email address below as I would love to be helpful in correcting this issue for you. Paige [email protected]
1499372660
2
I got "fit" for a shirt about a month before my wedding. Very quick process, and the shirt came pretty quickly as well. Unfortunately, the biceps and forearms were way too tight - they hugged my arms all around. I went back in, measured again, and the expedited my new shirt so I'd get it in time for the wedding. Kudos for that. When it came, two days before the wedding, the biceps were fixed! But the forearms still hug my arms like bike shorts. It's hard to see the point of "made to measure" if they don't take measurements accurately enough to make the clothes properly. This isn't a matter of taste. I recognize some people want a looser and some want a tighter fit. But I've yet to meet anyone that wants to wear a dress shirt that looks painted on. I'm not talking about me feeling there was "enough" room, I'm saying that the fabric hugged my arms on all sides, stretching slightly, before I even used my arm/muscle.
Blank Label is an incredible company run by incredible people. I have had the pleasure of working with two elite professionals, Cheri and Aoife, and getting to know the founder Fan Bi as well. Cheri helped me customize a perfect three piece charcoal suit, and absolute must in the business world today, and Aoife helped me with a metallic blue blazer which fits perfectly. The atmosphere at Blank Label is comfortable and they have a fantastic selection. Cannot wait for my next purchase.
I bought my wedding suit through Blank Label and had a great experience. The ordering and fitting process with my suit was seamless, and they had my groomsmen and I looking great for my wedding. The staff were very attentive to my groomsmen (big thanks to Lauren especially), and went above and beyond to make sure the suits were ready and fitted for the wedding. I actually went back to Blank Label to get a second suit a few months later. The shirts I've gotten from them also fit and look great. Really can't recommend this place enough.