Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
The dark haired woman who I believe is a manager is so incredibly rude and condescending to both customers and her staff, I really couldn’t believe it. She’s also simply illogical. The two guys who tried to help me initially were great, but when I returned later they seemed to cower under her. I was being very polite, as were other customers and the two other employees. Everyone was having a fine morning but she seemed determined to spoil that. Do yourself a favor and read the Yelp reviews, and read their response to another 1 star review on this board - “1 star reviews are from 1 star people”. Good lord, is it possible that maybe some customers get treated poorly, and they should try to improve that rather then attack them personally? That response is very telling... My family and I plan on staying in West Village but we will never step foot in this store again, and will be sure to share our experience with neighbors and friends. They really should put someone else in charge.
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