Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Michael, Thanks for reaching out to us. It looks like our COO followed up with you, and you were able to place your custom order. We look forward to working with you in the future.
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1
Telephone communications about a custom project quote went very poorly start to finish, the last representative was constantly interrupting and refused to listen and comprehend. Requested owner to call but hasn't. Have done business with this company for many years and this was the worst experience ever.
Hi Dean, Thank you for taking the time to provide us with feedback. We strive to improve the print shopping experience for our clients continuously, and we appreciate you expressing to us where you had issues. We will keep these top of mind as we start implementing new intuitive, user-friendly features. Our quality assurance team is aware of your issues, is reviewing your order, and will be in touch with you shortly. We apologize for any inconvenience.
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3
I found Primoprint's website tedious to use to find out what different business card options cost. Each time you select one option, you have to re-select a bunch of other options, so it takes forever to get a sense of which options cost what. Their shipping was almost twice that of competitors. The online card previews were wrong, but the cards came out (almost) right. Quality and price seem good, so it's a shame the website experience isn't better.
Awesome service. Would recommend to everyone! I have ordered more than 20 different print projects from PrimoPrint and I've not yet been disappointed. The customer service team is always helpful and responsive. Thanks guys!