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11eastapartments - reviews

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77 reviews
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Thank you for the great 5 Star review! We can't thank you enough for your loyalty throughout all the years! We strive to provide excellent customer service and we are happy that you think so too. Please let us know if there is anything we can do to make your stay here even better! -11 East Management Team
I was in a bad spot and needed to move out quickly during COVID. I searched for several weeks and all of the other local apartments and they all want $1,200 - $1,400 for a 1 bedroom apartment and none were available for months, even if I could get in. Luckily I found 11 East. The room was a few hundred sq ft smaller than the other apartments I was looking at, but I could make it work, the price was just in my range, and they were available to rent the room in just 2 weeks. I booked the apartment right then, sight unseen, and it's been the best move I could have made. Alex and the other office staff have been wonderful and very accommodating. The maintenance team have been top notch and have handled everything very quickly. They are a first class team and are wonderful. - From a verified resident on ApartmentRatings
Dylan Guidry
Dylan, thank you for taking the time to tell us about your experience so that we can provide the best possible living experience for all our residents and their guests! Downtown living isnt always friendly to vehicles and can come with bustling and busier noises. We strive to maintain our attached parking garage with 1 guaranteed assigned parking space. The parking in front of our building belongs to the city, but you can request parking enforcement to temporarily bag the meters for you in the future. Our office can help investigate and minimize any sounds produced inside our buildings that are disturbing you. We would also be happy to offer tips and solutions for the exterior sounds youre experiencing. Our lobby is equipped with 2 passenger elevators. The 2, additional elevator doors you noticed are preserved reminders from our buildings original development and not actual functional elevators. 1 of our passenger elevators underwent repairs recently and should be up and running now. I was very sorry to hear of the misfortune you had with your table. Please feel free to reach out to me directly at I would be happy to discuss your concerns further!
Don't move here! I couldn't even get moved in without my coffee table and end table being stolen out of the elevator. There is nowhere to park when you move in so they have you illegally double or triple park in front of the building to move your stuff. There are 4 elevators but only two are in service and one of those is not working most of the time. There is never any employee on the premises to help so if you have a problemit takes hours to get help. The elevator got stuck this week and this elderly lady had to call 911 to get help because she couldn't get up to her apartment. There is an active construction site that wakes everyone up at 7AM Monday through Saturday so dont ever plan on sleeping in, even on weekends. The doors for each apartment are self closing so the doors are always slamming. Trying to get some peace and quiet here is nearly impossible. I could go on but I think you get the point.
Frank Martinache
Thank you so much for taking time out of your day to share your thoughts and experience in the building! We hope that you continue to enjoy your apartment and the views. Please let us know if there is anything we can ever do for you! -Drew Womble Community Mangaer
This is an historic building with some wonderful views of downtown jacksonville. Most mornings are beautiful as the sun rises to light my place up. For a studio apartment the amount of windows is simply amazing.
Shawna Clark
You are such a rockstar! Thank you for the wonderful feedback. It is always appreciated to see where we can improve as well as continue to strive! Please let us know if there is anything more, we can do for you in the future! - 11 East Staff!
I have been a resident of 11 East Forsyth, Downtown Jacksonville, FL for nearly 6 years. The staff is always very friendly, courteous, and professional; I wouldn't want to live anywhere else. During the onset of the Covid-19 crisis, they reassured us that all residents were a priority and they quickly implemented safety measures. The assistant manager, Alex, is always available and super friendly and the maintenance staff always responds to requests in a timely manner. Our family absolutely loves the stunning river views and city lights right outside our window! From the historic charm of the building to the ideal, downtown location, and the pet-friendly, community feel, 11 East is a perfect place to call home.
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