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Thank you, Juan. We apologize for the negative experience you have had with our company. We appreciate your message because all feedback helps us create a better experience for our clients. We would like to speak with you to address any problems you may have. Please call our Client Service Department at 323-999-5099 at your earliest convenience. We look forward to hearing from you.
1643758460
1
I went for a criminal case and spoke with this lawyer named carl kremer, i gave him all the details in regards to my case and he gave me a lot of confidence at the beginning by saying we were going to do a lot of things and take the owner of a bar to court for a beating i received by 7 security guards, 4 months later he is completely negative and tells me to look for another lawyer as he feels there is no big money to get in regards to the lawsuit for the beating i received due to the owner not having insurance (unprofessional).. Now im concerned if i made the right choice that day to have hired them for another matter in regards to a criminal defense i have to wait for the results this month. I lost all these 4 months with this lawyer and now i have to look for another one to continue with the lawsuit.
Jenni, Thank you for sharing your experience. Moaddel Law Firm strives to provide exceptional customer service to all of our valued clients. We take every review and comment very seriously to help us continuously improve our services and operations. Unfortunately, there are rare instances where some clients are not satisfied. We are sorry to hear about your experience. In this rare instance, we appreciate the opportunity to connect with you so that we can fully investigate and research the matter. Once we pinpoint the root cause of the issue you experienced, we address it with all of our legal staff in our daily meetings. We do this to ensure this occurrence does not repeat in the future, and that we bolster and further develop our systems to avoid these types of circumstances. While researching this matter, we were unable to locate a matter associated with your name. We understand that you may be a loved one of a client, and would appreciate the opportunity to connect with you by telephone, or to meet with you in person, to address your concerns. Please reach out to the firm at (323) 999-5099 at your earliest convenience and ask for Ms. Diana Urbina, who is briefed on the matter and is looking forward to speaking with you. We apologize for your experience, and thank you again for your valued feedback as we continually work to improve our service to all of our valued clients. With appreciation, Moaddel Law Firm Team
1532371058
1
Worst place ever !!! They say one thing to you and tell you this and that and afterwards they dont call you they always make excuses about the lawyer not being there or that hes busy ! They took my money and didnt do NOTHING absolutely NOTHING !!!
Luis, Muchas gracias por compartir tan valiosos comentarios. Los valores de nuestra empresa ponen la satisfacción del cliente como una prioridad principal y estamos comprometidos a obtener el mejor resultado posible para nuestros clientes. Gracias por celebrar a nuestro equipo.
1643933426
5
Tienen los mejores abogados que te ayudarán con tu caso migratorio y con facilidades de pago que es lo mejor
Probation isnt always the best thing, but it is when it gets places for jail time. My brother had trouble dealing with jail time, but this firm took care of everything! He did not go to jail but he did have to do probation time, which was by far more stress relieving. Thank you Moaddel.
Maryysol, thank you for bringing this to our attention. Please accept our sincerest apologies for the lack of communication. I will personally make sure this doesn't happen again. We always strive to deliver the best possible outcome for all our clients and we stand by our work. We are happy to bring you in for a meeting so we can discuss what we have done for your assessment. Please call us at 323-999-5099 to set up an appointment at your earliest convenience. We are looking forward to hearing from you.
1564523523
1
Leaving a 1 because It doesnt let me leave a 0 This law firm is a scam. I gave them many chances to call me back and make things right but they do not care at all. And That supervisor Nancy is full of excuses and solves nothing!. They steal your money and take advantage of people to the fullest! They stoled 3000 dollars from us and almost a year of our time in which we could of advanced in our case somewhere else. We trusted them and gave them our money which costs us so hard to earn and they just wash it off by not answering our calls and saying they will call back and never do.! They lie too when you go in they paint a beautiful picture and always call when payment is due but when you ask for results you get excuse by excuse! in our case they said we would have results in 6 months and its about to be a year and still nothing.!! Please do not go to them unless you want to give out ur money for nothing! Its a scam and im gonna call the radio stations that promote them to let them know what a scam they are. I am also gonna call the news stations and report them. Because these people are liars and thiefs that take advantage of people and take their money.! And need to be stopped.
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