Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Email marketing - this session would improve if there was less narrative on the slides and more imagery. There's a lot to cover and since most people in the course according to the poll were unfamiliar with email marketing they are highly unlikely not to have an automated email marketing system and probably using generic email systems like Outlook or similar. Therefore, it would have been beneficial to show people how to create a campaign manually, rather than automated which were template driven. This doesn't have to be mass marketing which becomes spam because you can have a campaign to a small dataset that is just as effective. Would also be great if the hosts knew exactly what the answers were to the quizzes at the end of each module but obviously leave us the viewers to make the mistakes.