Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
I was working with Alyssa Hansen who went on leave and since that time, I have not had any luck reaching anyone there. Email, website contact and phone call. Radio silence. I assume they are out of business.
Hi Ashley, We're sorry that you've had difficulties activating your sign-up forms and payment processing. All payment providers charge a processing fee, and Wix Payments is no different (some additionally charge transaction fees, which Wix does not, but PayPal and WooCommerce have lower total fees). Your trial was for the Starter Plan, which is for an email only service but we can set up a Zoom call given an exceptional circumstance, and Paul will reach out to you about this. Please keep in mind that a timely response on your end will also be important for verification processes! We hope that together we can resolve this issue quickly.
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My website LOOKS good but getting it to function correctly has been a huge pain. The company is only available through written communication so explaining the problem over the phone is not possible. My main goals when choosing elevation were to allow the community we serve to be able to sign up through our website and for event registration to go through our website. We were told we would save money using Wordpress rather than Wix, but now I am told I MUST pay for PayPal Pro and WooCommerce or the website they have built for me will not work. I am beyond frustrated and have been working with them for about 2 years. If you are a small nonprofit and want your website to be anything more than a basic cute web page, skip Elevation Web.
Not only did our website turn out beautifully but the Elevation team was so incredibly helpful along the way. From offering to stay late to make sure something got done as soon as possible to checking in with us to how they could help, Elevation Web truly exceeded our expectations! We would definitely recommend them!
We are thrilled with the way our website designed by Elevation turned out. Our experience working with Elevation was wonderful. Talya was always very responsive and helpful when we had questions along the way. All of our feedback throughout the process was addressed, which resulted in a well designed, user friendly website. We would highly recommend Elevation to others who are looking to update their websites!
Hi Alex, we'd love to try to make things right, but we can't locate you in our customer list. Can you clarify which nonprofit you work with?
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The first customer rep I had here was wonder (Carter, I miss you!), everyone else I have come into contact has been pretty incompetent. From the attention to detail, to the actual turn around time on requests, nothing is ever simple. We often find ourselves doing the work ourselves because they can't get it right. I would not recommend Elevation based on my experience, you are better off hiring a freelancer.
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