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Designer Appliances
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Designer Appliances reviews
Information about Designer Appliances
4,63
200 reviews
The opinions come from external websites
Last update: 09.06.2022
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See example1619112150
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLdDZMUXV3RRAB!2m1!1s0x0:0x89393373865d014c!3m1!1s2@1:CIHM0ogKEICAgICKt6LQuwE%7CCgwI1uGGhAYQuIaUkQI%7C?hl=en-US
J H
google
https://www.google.com/maps/place/?q=place_id:ChIJXRsPifmWw4kRTAFdhnMzOYk
Hi James, I'm sorry to hear that we haven't kept you properly informed of the status of your order. If you either call our Customer Service number at 888-714-4938 ext 351 or text your contact information to us at 908-495-6725, so we can reach out to you, we'll be able to look into everything and provide you with clear update. Thank You, The Designer Appliances Customer Service Team
1619113372
1
Purchased outdoor grill and accessories in October. After spending over $5,000 and waiting over 6 months they still have not delivered everything that was ordered and have not responded to my requests for an update in months. Will be filing a complaint with the BBB and the credit card to resolve this matter. Buyer beware!
1606053260
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpc0lmUzhRRRAB!2m1!1s0x0:0x89393373865d014c!3m1!1s2@1:CIHM0ogKEICAgIDisIfS8QE%7CCgwIjNvp_QUQ8J6LiQE%7C?hl=en-US
TODD P. HOLLANDER
google
https://www.google.com/maps/place/?q=place_id:ChIJXRsPifmWw4kRTAFdhnMzOYk
Todd, we never intended to waste your time but we let you down big time. We apologize for the miscommunication amongst our staff. Unfortunately, the construction you mentioned has been an ongoing struggle to complete since the beginning of this year due to COVID-19. You are right, the salesperson should've let you know before you traveled to our store. We hope to have another opportunity to meet you and make up for this experience. If not, we understand. Until then, we want to send healthy holiday wishes to you and your family.
1608576329
1
We called the Bedminster location and made an appointment for 11:00 am. We told our salesperson we were driving over an hour to get to the store and that were interested in buying a new 27 double oven, a 30 induction cooktop, an over the range microwave, and a counter depth refrigerator. We were coming to compare brands and to see products, especially the Bosch double oven and GE cooktop. A few days later we received an email from our salesperson telling us she had a schedule change and an associate would take over for us and he was briefed about our needs. When we arrived at the showroom we were surprised to find out that it was under renovation, and that some of the rooms were under construction. I had a bad feeling and sure enough all of the items we had specifically come to see were unavailable. It would have been nice if we were told the showroom was incomplete before we drove an hour to find out for ourselves. More importantly, we were told by our appointed salesman that he would be with us in a few minutes, as he was finishing up with another client. After waiting for him about 20 minutes, we were handed over to another salesperson who didnt know why we were there. When asked how she could help us, I told her what items that we were interested in but instead she showed us items that we hadnt come to see, a French door refrigerator, speed oven, she even suggested a counter top microwave and hood. We felt like we were not being listened to. We cut our losses and left. The trip was a total waste of time.
1627243365
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhM0xXQWxBRRAB!2m1!1s0x0:0xe10e142fc526331e!3m1!1s2@1:CIHM0ogKEICAgICa3LWAlAE%7CCgwI5Yb3hwYQ8OP-2AE%7C?hl=en-US
mark l
google
https://www.google.com/maps/place/?q=place_id:ChIJPzT6-uX_wokRHjMmxS8UDuE
Hi Mark, Thank you so much for your kind words. We really appreciate you letting us know how much you enjoyed working with Russell. Sounds like your new kitchen is going to be amazing! Be sure to share photos when it's done. Best, The Designer Appliances Team
1627318187
5
We really appreciated Russell Berta's help with the four appliances we needed for our kitchen renovation. Russell was cordial, attentive to our needs and knowledgeable about the options. This was exactly the kind of help we were looking for in coming to DA instead of one of the big boxes. Thank you.
1647876959
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXbXVPUk9REAE!2m1!1s0x0:0xe10e142fc526331e!3m1!1s2@1:CIHM0ogKEICAgIDWmuOROQ%7CCgwI37bikQYQoJ6DhAM%7C?hl=en-US
Karen Snyder
google
https://www.google.com/maps/place/?q=place_id:ChIJPzT6-uX_wokRHjMmxS8UDuE
5
It was a great experience working with Russell Berta from Designer Appliances. He was very knowledgeable, kind, and patient. He took the time to answer any questions that I had about the products and process. He made buying our kitchen appliances an absolute pleasure. Thank you Russell!
1629834358
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhcllfX2RREAE!2m1!1s0x0:0x89393373865d014c!3m1!1s2@1:CIHM0ogKEICAgIDarY__dQ%7CCgwI9piViQYQiMzXywE%7C?hl=en-US
M H
google
https://www.google.com/maps/place/?q=place_id:ChIJXRsPifmWw4kRTAFdhnMzOYk
Hi M H, We're so sorry to hear that your visit didn't meet your expectations and we weren't able to assist you as you would have liked. We strive to give each customer the level of service and attention they're looking for, and that clearly didn't happen here. We'd certainly appreciate the opportunity to assist you in any way we can and turn your experience into a more positive one. If that's of interest to you, please feel free to text us at (908) 460-1788 or email [email protected]. Thank you for letting us know about your visit. Best, The Designer Appliances Team
1629895314
1
Felt like the salesperson was too busy to help us. We felt rushed out of the place. We were expecting a follow up but never heard back. Personally it felt like the salesperson took one look at us and decided we couldn't afford to shop there. Too bad he didn't give us a chance as we were spending tens of thousands in cash for this project and would have gone back for other work in the future had the service been better.