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I find the same staff very kind and help full, always with a smile, polite. They are open roughly from 9.30 to 4 pm some times later depending what staff they have. Food parcels every Friday from 2 until 4 pm depending what donations they have received.
Dear Zoia, Thank you for showing your concern, pls accept my sincere apology for any inconveniences but we are bound to follow government covid-19 instructions.
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It's a big enough building to social distance in. I don't see why staff should have people waiting out in the rain. We come there for support not to feel less of a human.
This organisation has neen a "Godsend" to homeless, poor, struggling people over the last few months. 5 days per week u can be sure of getting hot drinks and at least 1 sandwich a day. The staff r friendly, helpful and on Fridays you cam get a food parcel too. Sometimes they have extra fruit and vegetables for distribution. Aspect housing r also on site to help with housing advice. You can't eat inside the building yet but you can takeaway.