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We worked with them to completely redesign and launch a new website, as well as overhaul our SEO and PPC campaigns. We launched the site in April of 2014 and we couldnt be happier. As far as the process went, They set up reasonable time frames for each phase of the project, and kept updates on a project management application called Basecamp. I had never used it before, but quickly learned how to navigate and use it. Using Gather Content and Basecamp allowed me to see what assets I owed them, as well as what part of our project they were working on. They were able to make changes and edits quickly, and managed my expectations time wise when the scope of the project would change inevitably you come up with more, and better ideas when you are in the throes of the project. We had one wireframe that had a few small changes to it. We wrestled with imagery and font, as we had just gone through a re-brand of the company prior to building a new site, so we were building a style guide as we went when it came to standard fonts and colors. But for the most part we only has small changes to the initial presentations Usman presented to us, they really understood our brand, aesthetics, and needs as a company. Working with Usman was a delight from start to finish. They integrated well with other vendors we had an advertising agency and another database company they needed to work with. They were very nimble and worked very quickly. We dont have any in house IT so we still retain Usman to manage our website.We are incredibly happy with the way our website turned out. Since launching in April 2014 we have had 9 of the highest months in our 16 year history in new business leads, and web traffic.
I worked with Solid Digital on the build of 3 separate websites. Their team were a pleasure to work with, Derek L. suggested sleek and innovative solutions, Pete Z. was patient and through with his technical direction, Jessica A was always organized and thorough and Luke C. could make technical back end design sound simple and straight forward. I can highly recommend Solid Digital to anyone seeking a highly professional website design agency.
Thanks for the awesome review, Chloe! We work hard to meet expectations like yours, and were happy to hear we hit the mark for you. We look forward to working with you and your team again soon!
1579796217
5
Working with the Solid Digital team is an absolute joy. By far the best vendor group I've ever had the pleasure of working with-- which is saying a lot because I have worked with some incredible and creative vendors in the past. Their professionalism combined with their expertise, organization and creativity is unmatched. Plus-- they're just a fun group to work with! Solid Digital hires the types of people you'd grab a beer with after work after accomplishing all the things. They were exactly what we were looking for in a vendor-- experts who are willing to manage the project from start to finish. We didn't have to micromanage them or ask for updates-- they were always on the ball and one step ahead of us. 10/10 would hire again.
Thank you so much for your kind words, Kat. We really appreciate you taking the time out to share your experience with usand we agree, measurable, it's possible!
1579796119
5
Working with Solid Digital is like having my own marketing department. The versatility of services they offer provides me with strategy, creativity, and so much more! I would recommend them to anyone interested in measurable marketing... yes I said measurable, it's possible.
We engaged Solid Digital to help us re-imagine the user interface of our customer facing ordering portal. The creativity and vision they showed as they produced ideas for us was outstanding. And their technical know-how to implement the options we chose were a "solid" follow through that capped off the engagement and gave us a real win. I highly recommend them to anyone looking for help with creative or technical know-how in the web application design space.
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