Hi Sarah, thank you for sharing your feedback with us. This is certainly not the experience we like to hear. We would like to address this. If you have not already been in contact with a customer service representative, we kindly ask you email your feedback via email to CustomerSupport-FBSG@fidelitybsg.com.
I was just cut off by neanderthal driving truck 214 on I-95, after receiving the middle finger and a lot of incomprehensible, frothy shouting. If your drivers are any indication of how your run a business, buyer beware!