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Im sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience as Id like to further understand what happened and address these concerns. I look forward to hearing from you. Regards, Ryan Irish - [email protected]
1536821915
1
this will be the last time i use a dealer for anything. went there, told them i had a check engine light and the codes it threw. i also need a fuel filter changed on a diesel truck. they charged me $158 to do the filter and diagnose the issues with the check engine light. i already told them the issues, i wanted them fixed. complete waste of time and money. if you have a diesel truck, take it to interstate auto in aston. i always delt with them in the past, i just needed the filter done and it screwed me.
We greatly appreciate you providing such honest feedback, Tai. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, Mark OBrien - General Sales Manager - [email protected]
Another great service experience from Van and Michael! Custom service is #1 at Granite Run and it shows by how important and special they treat their customers.
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Ryan Irish - [email protected]
1593021874
1
My check engine came on I called and went online to schedule an appointment so I can wait for my car while they check, because I dont have another car.They told me that is not available I can't wait I asked if they had a car I could possibly use because I need a car for, they told me all they're loners are all out with other customers. They told me they can call enterprise but I probably have to pay for if my warranty company doesn't cover it. I also bought my car from their. Their customer service sucks.
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