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European Watch Co
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European Watch Co reviews

Information about European Watch Co

4,89
100 reviews
1

The opinions come from external websites

Last update: 08.06.2022

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1653873573
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtMWM2STNRRRAB!2m1!1s0x0:0x1f9d2b3c581cd439!3m1!1s2@1:CIHM0ogKEICAgICm1c6I3QE%7CCgsIpbfQlAYQ-NuEew%7C?hl=en-US
Marci Benson
google
https://www.google.com/maps/place/?q=place_id:ChIJpbmj8Q5644kROdQcWDwrnR8
After 10 years of friendship and more than 300 deals over 15 years, seeing this review is extremely sad. Despite taking a more senior role in the company, I attempted to still handle Alex's ongoing demands. His constant emails (many back to back within the hour) while I reviewed his proposal, helped my teammates, or tended to the hundreds of other inquiries we receive, were extremely rude, condescending, and unfair. I would be happy to show anyone reading this review the email chain which led to this. Alexander Benson, despite being an attorney, has verbally harassed and yelled profanities at two of our female staff members over the years. Since we pride ourselves on customer service, we apologized to him in an attempt to continue our relationship. After this previous incident, Albert (owner/founder) has refused to deal with him, which makes him the only client that Albert Ganjei has ever refused to deal with. This will be the third or fourth time that Alexander Benson has "broken up with us" yet he still finds a way back. We must be doing something right. Beware doing business with Alexander Benson, he is a classless bully and doesn't deserve the respect he demands. - Joshua Ganjei
1654634395
1
Sadly lost their way under direction of son Josh. Arrogant, condescending and act like they are doing you a favor. Reality is zero customer service and behavior like a pawn broker. A sad fall from grace from the days of customer service with Albert.
1650042666
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnaEl1dGJREAE!2m1!1s0x0:0x1f9d2b3c581cd439!3m1!1s2@1:CIHM0ogKEICAgIDghIutbQ%7CCgwIqs7mkgYQwLyPjgM%7C?hl=en-US
John P
google
https://www.google.com/maps/place/?q=place_id:ChIJpbmj8Q5644kROdQcWDwrnR8
2
I have bough 5 or 6 watches from them over the past few years and I am sad to say their service has really fallen off. Joshua used to be my contact but he is busy on procurement and moved me to Brad who, frankly, has been difficult to deal with. He doesn't respond to emails until I escalate to Joshua. I have no idea what is going on with Brad but I shouldn't have to fight to get attention as a regular long time customer.
1641994163
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtMTdtWi13RRAB!2m1!1s0x0:0x1f9d2b3c581cd439!3m1!1s2@1:CIHM0ogKEICAgICm17mZ-wE%7CCgsIs6_7jgYQoMz1UQ%7C?hl=en-US
James West
google
https://www.google.com/maps/place/?q=place_id:ChIJpbmj8Q5644kROdQcWDwrnR8
5
The absolute best pre-owned & new high-end watch dealer around. Ive dealt with Joshua for several years now and have never been disappointed with the level of service I received. Overnight shipping and fair trade-ins as well as extensive and ever revolving inventory round out the exceptionalism of European Watch Company.
1641322690
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5MTdlcnZnRRAB!2m1!1s0x0:0x1f9d2b3c581cd439!3m1!1s2@1:CIHM0ogKEICAgICy17ervgE%7CCgwIwrHSjgYQgIfwwAM%7C?hl=en-US
Himanshu Arora
google
https://www.google.com/maps/place/?q=place_id:ChIJpbmj8Q5644kROdQcWDwrnR8
Thank you, Himanshu! The pleasure is ours and we are happy to have you as our client. Looking forward to continuing into 2022. - Robert
1641829215
5
Robert, Albert and team are a pleasure to work with! Thank you and Happy New Year!