Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
We understand your hesitation and apologize that current circumstances do not allow us to offer faster turn around times. We looked at your machine at the counter and concluded the display issues were not fixable while you waited. You had the option to check your unit in for a technician to diagnose and were told a repair could take 1 week to complete based on our workload. Once again we are sorry we could not better meet your expectations.
1592356713
1
I had an appointment and they just told me to drop off the computer without no explanation I want to know more then just drop off your computer will call you this week really didnt feel comfortable leaving my laptop there
I'm sorry to hear a team member did not meet your expectations. We appreciate your time and business and will do our best to elevate our customer service for EVERY interaction.
1616776330
3
Good prices but customer service was below average. Im not sure if the clerk had a bad day but he didnt appear to want to be working.
I buy all of my Apple stuff here. They aren't the sweetest techs and salespeople here, but they are definitely knowledgeable and trying to get it right for you as a buyer. I used the tech teaching service here as well. It was worth the cost for sure. Macs are the only thing sold here, like the Apple Store in La Encantada, but I feel like I'm getting a better value here and I don't have to wear my leather trench coat and hipster clothes to go here.