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Ms. Chayana Hernandez, I did a search of your name in our client list of office management software and did Not see your name. Did you use the name Chayana Hernandez when you signed up as a client? Notwithstanding, providing respect as well as excellent and reliable legal service to our clients is our utmost priority. Please come to the office and meet with me personally to address your concerns. Respectfully, Manuel Portela, Esq.
1570961979
1
They dont care about their customers . They are very rude too . Once they have your money they dont care About nothing else . Please DONT go there . Thanks
J. Foy, I regret to hear that you had a bad experience at the firm. Please come to the firm to address your concerns.
1605619283
1
Please do yourself a favor and run away from this law firm. I believe that the people who are writing favorable reviews are friends of the firm and not actual clients. I met with Catherine and she will at first come off as "nice" but she is incompetent and unprofessional. She literally uses "google" to find any information and will come off as condescending when you ask her any questions related to the case. The only time she will change her tune is when a refund is requested. I will be asking for a refund because this firm is lacking in knowledge and professionalism. The owner Manuel Portela is never around and doesn't return calls and his voice mail remains full which leads me to believe that he doesn't answer his messages. Catherine wants you to do all the leg work and doesn't do what they promise to do. Just choose another firm if you want professionalism, honesty and results.
America Rodriguez, Gracias Dona. Manuel Portela, Esq.
1605277096
5
Excelente trato por parte del señor Portela y de todo su personal, mi caso se resolvio favorablemente inclusive librandome de ir a la corte y perder mi tiempo en el problema que tenia, todo lo salio bien y agradezco mucho su ayuda. Gracias por todo señor Portela.
Thank you Mabel for your review. It was a pleasure serving your legal needs.
1589584297
5
I am pleased with your firm's services , and everything has been answered in a timely manner. I appreciate having your firm handle my case. They have put my mind at ease . I would absolutely recommend The Portela Law Firm to family and friends. Thanks for all Mr. Portela. Mabel Villalba New York-NY
Diganle a las personas antes de ir que hay que pagar 60 dolares por una consulta sea positiva o negativa la respuesta. Ademas un mal trato de las secretarias y del abogado ya que lo llamaban al celular cada 5 minutos durante mi consulta, la cual no duro ni 30 minutos por un pago de 61.75 con tarjeta. No lo recomiendo un engaño total!
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