Auxpetits reviews

1566129082

Rachel J.

google

Rachel, Stop harassing me. Your trust issue is NOT MY PROBLEM. You called numerous times to keep confirming confirming and confirming. Once is enough. I had your order in our system. We emailed back and forth multiple times about this cake. I gave you a price and you kept wanting it lower and lower. Its not my fault you have a champagne taste with a beer budget. I wasn't going to forget it with you constantly calling me. I didn't have the chance to send out another confirmation email because it is busy on Saturdays at the shop and I was in the middle of icing cakes and dealing with customers. And for your information, you are the first customer I have had to speak to like this in all my 15 years of being in the food industry and the last owner used to openly SCREAM at people. You don't have to be French to own a French bakery and I am actually half French on my mother's side. I am classically trained and if you ever knew what it is like to work in a REAL French bakery you would know there is a lot of screaming going on. Do you have to be Mexican to own a Mexican restaurant, or Indian to own an Indian restaurant? No you don't, and you should be ashamed of your closed minded thinking to think it has to be a FRENCH PERSON who MUST own a French bakery. I never raised my voice to you and I put up with your shenanigans for too long. All for $50? Not worth the trouble. I had to pull over while I was on a delivery to email you back about your rude email. Please leave me alone. Leave me alone. The situation is done and over with. Go bother someone else.

1566134161

1

Worst experience ever and I think people should know the bakery you are eating is from a person who doesn't have a good heart. Cuz, making good bakery should have a good/kind heart to bring happiness to people, especially it called "French bakery", although they changed the owner, the owner now is NOT real French. 1. I live in NY, I order customize cake for my son, the only thing I can communicate is via phone and email. I emailed to this bakery on 7/21, they only reply 1 time with price on 8/7. I called, many times, finally she spoke to me on 8/4. However, even if I called 20 times, but the owner should NEVER say "If you call again, I will NOT make your order". This SHOULD NEVER be an attitude from a baker owner. I believe my attitude was always good and polite, think about it, how can I be rude if I ordered a cake for my son's birthday party?? 2. Fondant cake is $85, out of my budge, so I ordered whipped cream cake on top to make the pattern, not fondant cake anymore. owner said $50 but now she said I beat her down on the price. Questions, if you don't agree, why you accept? Everything is confirmed from your side but now you said I beat you down on the price??? I am not the only person in the world. and you are not the only bakery in Bryn Mawr area. 3. It does NOT matter how many time I called you to discuss my cake BECAUSE you NEVER SEND ME EMAIL WITH ORDER CONFIRMATION, IT WAS ONLY VERBAL, IN THIS SOCIETY, HOW CAN PEOPLE TRUST JUST VERBAL???? DO YOU? DID YOUR WEDDING JUST CONFIRMED AS VERBAL????????? NO ORDER CONFIRMATION?? ARE YOU REALLY A BUSINESS TO TAKE AN ORDER? ... I AM THE CUSTOMER, I CANNOT CALL TO CHECK, ASK MY ORDER IF IS CONFIRMED????O A baker owner should NEVER say"if you call again, I will NOT make your order". People, please read below, the owner wrote me email as below. How she admitted she said to her staff if I call again, she will not make the cake. Did I call 100 time? or just 2 times on the same day to make sure I get correct order confirmation number?? Did you ever send me email? All people should know, this bakery owner attitude is like this, even if I call to make sure my cake is in processes, no owner talk to customer like this. **Rachel, You keep HARASSING ME about your order, which, for your information, we spoke about numerous times and you kept beating me down on price for a cake that takes time and skill to make. For the record, I HAVE CONFIRMED WITH YOU NUMEROUS TIMES VIA PHONE CONVERSATION. If ME telling YOU VERBALLY OVER THE PHONE isn't enough, I don't know what to tell you. I told my staff member to tell you if you call me one more time, I will cancel the cake order for you. You have only just beaten me to it. From what I can tell from you, YOU are ungrateful, rude and inconsiderate of the fact that I am only ONE PERSON with a small business. I have other customers, employees, vendors and situations to deal with. Your cake isn't due until NEXT WEEKEND. WE HAVE PLENTY OF TIME. AND YOU ARE NOT THE ONLY PERSON IN THIS WORLD. Go take your business somewhere else and GOOD LUCK finding a bakery that will give you the QUALITY and COMPLETE ACCOMMODATIONS I gave you for the PRICE YOU KEPT BEATING ME DOWN FOR. FOREVER SINCERELY YOURS, Marqessa Gesualdi **

1567917919

Vicki B

google

Thank you Vicki!

1583329550

3

Nice people, so so pastries, sorry

1592306620

Mark DeLaurentis

google

Thank you so much Mark!! Its always a pleasure to see you and Linda!!

1592311813

5

Between the Yule Log last Christmas and the birthday cake for our daughter last month, the level of quality is delicious and impressive. Plus the best baguettes and croissants!

1623448845

Roy M

google

Hi Roy! Thank you so much, we really appreciate it!! It is always a pleasure to see you! Thank you for coming in, hope to see you soon!! -Marqessa Pastry Chef/Owner Aux Petits Delices

1624211998

5

Best ham and cheese croissant in the world! The owner and pastry chef Marqessa is wonderful. And Ive heard from a local French dude that their baguettes are the best in the area too. Highly recommend!

1576889634

Matthew Berardi

google

1

Ive been going here for years. I recently ordered a birthday cake and it was very dissatisfying. The whipped cream was ok, but the cake was beyond stale. I will not be going back.