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Dear Melanie, We strive for excellent customer service and individual attention for each guest. Please do stop in and we can discuss what happened. Kindest regards, Rachel Pfeiffer, Owner
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the people who work here are rude and hurts your feelings they judge you and they have high prices for gifts
I have loved this store for years so I was super excited to work with Ellana to design my engagement ring! She is extremely knowledgeable in diamonds and takes the time to go over every detail of the process. She was a joy to work with and she was able, along with my fiancé, to design the most PERFECT ring for me. I couldn't be happier. Thank you Elanna for everything!!
Omgoooosh! Thank you so much & cannot wait to show off all your lovely moments you captured at our shoots we were a part of! Would love to see you in the boutique whenever the day comes!
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Lane & Kate has the most stunning jewelry. The details, the delicacy and the prices - you can't find it anywhere else. I'm already so excited to work with them when I need a custom engagement ring. I can't recommend Lane & Kate enough!
I cannot say enough good things about Ellana and her shop! My fiancé and I have been customers of hers for almost two years now and we will never shop for jewelry anywhere else. The store is gorgeous, always smells amazing, and Ellana is nothing but kind. Weve gotten a custom designed necklace, my engagement ring with a family diamond, and now our wedding bands. I suggest going in the shop sometime to talk with her if youre looking for something specific. You can also reach out and make an appointment so she can give you her full attention. She will never push her opinion on you so you feel free to get whatever you want, but if you ask her opinion she can help you decide (if youre indecisive like me). Its so helpful to have someone gentle help with this process because it makes it so much easier. Prices vary depending on what type of work the piece you get requires (custom work). We felt like they were fair for the outstanding products, service, experience, and new friendship we got in return.
I always loved popping into this store in person, but the real gem is Ellana and the artists she works with to make beautiful custom pieces. I had a wonderful experience collaborating with her.
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