Collect opinions in accordance with the Omnibus Directive
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Thank you for sharing your experience with us. TIf additional assistance is still needed, feel free to send us details of your concern via a Private or Direct Message on one of our social channels so that we may assist. Facebook @UPS or Twitter @UPS.
1654275272
5
The white woman with blonde hair at the customer service pickup area was so polite to bring my package to my car due to my condition. Amazing customer service that she offered..
Tried calling for help with a wrong delivery of shipping supplies and was hung up on 15 times. I called and she fake transferred me to a different department and hung up so I called back and the same thing happened, I kept calling back they just kept picking up and hanging up. There are plenty of other places to get supplies, go somewhere else.
We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.
1639764138
1
after reading everybody's post, you'd think it couldn't get any worse, well the package I was left without cost me my job after 3 days of nonstop misery chasing these genetic mishaps throughout the state. Eventually my supervisor's told me not to waist anymore company time, with the ordeal and he'd just have to do the funeral proceedings without his wife's ashes. Needless to say my presence was also no longer required. Happy Holidays. they probably assumed the high value coverage and costly urgent service must be hiding something worth putting under their xmas tree. Everyone lost. It's been months since The situation described above. I didn't get a chance to further update a couple days further into this process I finally got one of the most helpful drivers on the phone but the name of Justin. Justin shared it with me his whereabouts specific time to cross paths and most importantly made certain that I finally received my parcel. Wow by that time it was of course too late to satisfy the urgent requirements, just in had absolutely no bearing on the mishap only everything to do with finalizing a situation that seemingly could have been avoided altogether had I been connected to someone like him initially he deserves five stars himself. I also of course make sure he was further compensated for his efforts and aptitude thank you Justin.
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