Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please reach out to Damon Damanti at (215) 673-7462 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.
I dropped off my car Friday06/03/2022 for the a/c to be check and steering clunking noise ,on Monday 06/06/2022 they let me know I needed a compressor assembly. Then the compressor will be at the dealer on 06/08/2022 Wednesday so I approved the service then I called the dealer on Wednesday few times and left massages then I used the text service and no response. I got to the dealer service department soon as I opened the door the service writer told me we are close on a way very disrespectful thats not how you do business Mr johnny Yeun. This will be my last visit to this place this dealer need their service advisors to be trained better learn how to treat customers with respect and keep customers up to date with their vehicle status. This is a real review not a fake one like some businesses out there paying people to do fake positive reviews. Customer # 318009 Invoice # 679781
Pretty efficient, quick when they want you have the right person. My 1st visit was great with John in the service dept. My 2nd visit with Dell was disappointing, he was rude and not informative at all but I did notice how nice he was to the white man that was behind meSmh
Hello Rick, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I took my new car in for its first service. The area around the Service entrance was so jamed up with cars. I had to park across the lot and walk a long distance just to check in. No one was in the waiting room.