Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Hello, We are sorry to hear of your less than perfect shopping experience with us Danny. We always have coupons readily available on https://jcp.is/3MJ0Lc0 for in store and on-line purchases. We hope that you will give us another chance We cherish you as a valued customer and please come again. Thank you!
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1
I cant believe this place is still allowed to do business. It is a joke. Customer service is a joke. The returns is ridiculous.
LOCKED DOORS ON LOWER LEVEL. Fire hazard? Illegal? Please put a large sandwich board sign where people can see it ... so they aren't surprised when they walk up to locked doors, then have to walk over to Belk, and go thru several departments, out into the mall to get to your store. Belk is benefitting from your potential customers. Otherwise, I always enjoy shopping at Penny's. Sales associates are always pleasant.
We're so sorry to hear that Maggie. We're always adding new items to our stores and online so be sure to keep checking back, so we can help you find that perfect style! We hope you'll visit us again soon!
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5
Enjoy some time shopping, haven't been in a JC Penny in a while. Nice clothing but didn't find what I was looking for.