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SERVPRO of South and Northwest Grand Rapids
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SERVPRO of South and Northwest Grand Rapids reviews
Information about SERVPRO of South and Northwest Grand Rapids
4,82
65 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTazVqVGJnEAE!2m1!1s0x0:0xa17533593e47b1d5!3m1!1s2@1:CIHM0ogKEICAgIDSk5jTbg%7CCgwI4ZPd_wUQ6MbYrAE%7C?hl=en-US
Don Ellis
google
https://www.google.com/maps/place/?q=place_id:ChIJ4UD6DQu7GYgR1bFHPlkzdaE
Thank you for reaching out to us with your concerns Don. We want to be certain that every client has the best experience possible. We have been in touch with the contractor and expressed concern with the timeline. I was notified this morning that they have been in touch with you. We expect for things to go smoothly from this point on. Please give us a call directly at 616-662-9700 if you have any further questions or concerns.
1610721525
1
When they did the cleanup they ran hose across drywall leaving Marks said there construction co would repair been a month no word on them called a few days ago was told they would be in touch soon still no word
1596155982
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ4MjRLLURREAE!2m1!1s0x0:0xa17533593e47b1d5!3m1!1s2@1:CIHM0ogKEICAgID824K-DQ%7CCgwIztCN-QUQyOP-6QI%7C?hl=en-US
Dave Grassmid
google
https://www.google.com/maps/place/?q=place_id:ChIJ4UD6DQu7GYgR1bFHPlkzdaE
David, your concerns are certainly noted and understandable. We regret that things did not go as smoothly as they typically do. In this case, the carpet and padding needed to be replaced due to the conditions and the baseboard needed to be removed to save the drywall. The significant delay involved with replacing the carpet was due to a mis-step on the part of a company we were subcontracting with. As a result of this, we brought someone else in as quickly as possible and will not be working with the first company going forward.
1596199626
1
This is the worst experience I have ever had I had Servpro work on some of my places They went in and ripped out the carpet pad and ripped out the base leaving my renters with their rooms ripped up and not usable It took over a month to get this fixed We had to go through several people to get this copleted and cost over $8000
1614274793
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5MUpuWjRRRRAB!2m1!1s0x0:0xa17533593e47b1d5!3m1!1s2@1:CIHM0ogKEICAgIDy1JnZ4QE%7CCgsI6cHfgQYQyL-MHA%7C?hl=en-US
Wendy Capatanos
google
https://www.google.com/maps/place/?q=place_id:ChIJ4UD6DQu7GYgR1bFHPlkzdaE
Thank you Wendy! We appreciate your review! Thank you for choosing SERVPRO of South and NW GR. Your message has been shared with our team.
1614276982
5
I cannot say enough about Servpro. Ted, Randy and there entire team were great. Professional courteous always on time and respectful to my property. They took a very stressful situation and minimized the anxiety we all feel when there damage to our home. Thank you, thank you, thank you.
1529666117
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRbGR6TDdnRRAB!2m1!1s0x0:0xa17533593e47b1d5!3m1!1s2@1:CIHM0ogKEICAgIDQldzL7gE%7CCgwIxbSz2QUQgJKP8AI%7C?hl=en-US
John Fanthorpe
google
https://www.google.com/maps/place/?q=place_id:ChIJ4UD6DQu7GYgR1bFHPlkzdaE
Thank you John!
1640698616
5
One of the very best for a water loss remediation.
1643808535
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtbVpfY2xBRRAB!2m1!1s0x0:0xa17533593e47b1d5!3m1!1s2@1:CIHM0ogKEICAgIDmmZ_clAE%7CCgsIl47qjwYQwP3yUA%7C?hl=en-US
Felicia Castillo
google
https://www.google.com/maps/place/?q=place_id:ChIJ4UD6DQu7GYgR1bFHPlkzdaE
HI Felicia, Safety on the roads with our company vehicles is important to us. We have reminded our crew that it's important to observe all traffice lights and signs, traffic conditions, and be mindful of vehicles around us on the road. We appreciate you sharing the situation that occured, and our drivers have been coached and reminded the importance of keeping our public safe.
1644845467
1
They have horrible drivers!!! Almost killed my children and I while driving on Quincy street in Hudsonville. A big giant open road, they see me Im going fast. They wait till Im closer and then jump in front of me I was slamming on my horn and breaks, there were NO cars behind me he could have been patient and waited. But no they almost cause a horrible accident. ALL FOR HIM TO TURN INTO THE HOUSE 1 min DOWN THE ROAD. Lucky for me the business name and number was on the green truck. But unfortunately, I called the secretary took my info and statement said shed have someone get back to me. Nobody ever called. Ill be posting my dash cam video and tagging you guys on my TikTok. We all know how TikTok works!