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Cleveland Eye Clinic
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Cleveland Eye Clinic reviews
Information about Cleveland Eye Clinic
4,82
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxcE1fbnhBRRAB!2m1!1s0x0:0x7e215fc162d2200e!3m1!1s2@1:CIHM0ogKEICAgICqpM_nxAE%7CCgwI7J7_hQYQgPy58gI%7C?hl=en-US
Rachel Kosto
google
https://www.google.com/maps/place/?q=place_id:ChIJ4xSR41_6MIgRDiDSYsFfIX4
Thank you, Rachel! We're happy you had a great experience with our eye doctors and staff at our Cleveland location. Thanks for the great recommendation!
1622250192
3
Everyone was so friendly and made sure you were comfortable. Doctor was absolutely amazing! 10/10 definitely recommend!!! As you can see above I had previously left a great review after my first initial visit with the doctor. During the first visit, after the exam my daughter got to pick out her glasses and I was advised they would arrive in about 2 weeks. To my surprise they were in earlier then expected. I take my daughter to pick them up and check in and was asked to have a seat until someone is available. I had taken my lunch break at work to take my daughter, so after waiting 20 minutes to be called and still nothing I approached the ladies at check in and asked if I could please just take my daughters glasses and if there are any issues I would bring them back for adjusting. They told me absolutely no problem and proceeded to grab her stuff. When they bring me the glasses they confirm name and insurance. I open the case and they are definitely not what my daughter had picked out on her original appointment. They had her try them on and make sure everything was good and she could see. After they brought out a box asking what was wrong with the glasses she received. I show the woman what the glasses were originally supposed to look like, to which she responds, they are the same style just a different color. She can use these. My daughter received a red pair of glasses after picking out black frames. This may seem petty or not a big deal to most, but my frustration comes from the fact my daughter has never had glasses before and is now told she needs to wear them 24/7. With that being said, I wanted her to have exactly what she wanted so that she stuck to wearing her glasses all of the time. She is 9 years old, so it isn't going to be the most ideal situation trying to get her to wear glasses all day, everyday especially now that she has a pair that she doesn't even like. I'm sorry for the long review but I just felt like this whole situation could've been handled better then being told they're just a different color and she will be fine. It is frustrating to not receive the same service you were expecting as your first visit. Extremely disappointed, and now my daughter is stuck with glasses she doesn't even like.
1650976823
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyamNXbXpRRRAB!2m1!1s0x0:0x7e215fc162d2200e!3m1!1s2@1:CIHM0ogKEICAgIC2jcWmzQE%7CCgsIt9CfkwYQ6JCVdQ%7C?hl=en-US
Mae Hem
google
https://www.google.com/maps/place/?q=place_id:ChIJ4xSR41_6MIgRDiDSYsFfIX4
Wow, Mae. This is horrible. I am sorry that you had this experience at one of our locations. We will address these issues immediately. Thank you for your candid feedback.
1651150078
1
The receptionists are rude, and they NEVER call you back on time for your appointment. Youll sit in the waiting room for 1/2 hr to an hour waiting for the appointment you scheduled for an hour ago because They are always behind. Go to any other branch.
1635798992
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvd0o3LWxRRRAB!2m1!1s0x0:0x7e215fc162d2200e!3m1!1s2@1:CIHM0ogKEICAgIDowJ7-lQE%7CCgsI0J-BjAYQsM_0MA%7C?hl=en-US
Patricia Taylor
google
https://www.google.com/maps/place/?q=place_id:ChIJ4xSR41_6MIgRDiDSYsFfIX4
Thanks for your kind words and recommendation, Patricia! We appreciate you!
1553719525
5
I haven't been to an eye doctor in over 5 years. My experience was great and they are very friendly, hilarious and informative. They've even informed of a condition that was in my eye i wasn't aware of that's been there a very long time and I'm grateful it was caught before it could've gotten serious. I didn't get that from other eye glass centers I went to for exam. The staff is great and very professional and they are very timely whether you have an appointment or not. I highly recommend them & love my glasses. Thank you so much Cleveland Eye Clinic
1632851609
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2bHZ1enhnRRAB!2m1!1s0x0:0x7e215fc162d2200e!3m1!1s2@1:CIHM0ogKEICAgID6lvuzxgE%7CCgwIma3NigYQ0OurmQI%7C?hl=en-US
June Ware-Watkins
google
https://www.google.com/maps/place/?q=place_id:ChIJ4xSR41_6MIgRDiDSYsFfIX4
June, what a wonderful review. We're so glad you found our eye clinic in Cleveland to be clean, comfortable and inviting! This means a lot to us. Thank you for the great review!
1635185125
5
My experience was great clean and inviting friendly Warm would recommend whole heartly
1607290546
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpMFpMVlRBEAE!2m1!1s0x0:0x7e215fc162d2200e!3m1!1s2@1:CIHM0ogKEICAgIDi0ZLVTA%7CCgsIsp21_gUQkKa-UQ%7C?hl=en-US
Aurorayooo
google
https://www.google.com/maps/place/?q=place_id:ChIJ4xSR41_6MIgRDiDSYsFfIX4
Hello ,My name is Bernadette I am the Coordinator of the Cleveland Eye Clinic at 2740 Carnegie. I would love to talk to you about your service and make sure you were seen here please call me at 216 621 6132, ext 23319 or page me 23318. It is not our practice to write down your prescription we always print it out. i would love your feed back. Please call me. Thank you
1607356343
3