How Jungle Boogie wins the hearts of plant lovers?
Jungle Boogie is a Wrocław-based greenery studio that also has an online store. The florist offers tropical plants from all over the world. It carefully selects and delivers them to customers, and provides tips on how to care for them.
Average rating on Google Business Card
on Google Business Card
When analyzing the company’s Google Business Card, we found that many positive reviews contained only stars. However, the company was well aware of the importance of customer reviews, so from the very beginning it responded to both positive and negative feedback.
After 7 months of cooperation, Jungle Boogie’s Google Business Card looks as follows:
average of reviews
In 7 months, thanks to the Rating Captain app, Jungle Boogie florist has gained 346 positive reviews on Google Business Card, as well as 801 ratings in theRating Captain reviews directory. The florist has also been effective in collecting reviews on its fanpage.
average of reviews
e-mail opening rate
The Jungle Boogie team puts customer care first, as shown by the invitation content, as well as the way the company responds to the feedback received. This attitude is quite admirable and results in customer loyalty and better performance in the area of review management.
For us, this is also a very interesting and productive cooperation. All the time we are taking joint actions in the area of implementing more functionalities in the application. Currently Jungle Boogie is testing invitations in the form of QR codes, to collect feedback also from customers visiting the flower shop on the spot.
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Jaknowa Company’s path to the first place on Google maps
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The company provides services locally, mainly in Wrocław, so cooperation consists not only in review management, but also in positioning the company’s business card in search results.
How AllBag cares about the customer experience in the online store?
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