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Make your customers happier
using Artificial Intelligence

Use our AI-driven technology to better understand your customers and automate your customer service.

Check how it works

What we do

We help companies automate tasks within customer service and succeed within customer satisfaction management. Our cutting-edge Machine Learning algorithms predict the actions of your customers and take care of negative reviews once and for all.

Automatic Integration

Easy installation and plugins for most popular platforms.

Invitation System

Personalized invitations sent to your customers after order completion.

AI Technology

Automated customer service problems detection and tasks automation.

Feedback Management

Talk with customers that have negative impression and convert them to returning ones.

90%

Less negative reviews

70%

More positive reviews

up to60%

More revenue

15%

More returning customers

Who is it for?

Rating Captain is for everyone who care about customer service and customer satisfaction. Although it's best to have a real time integration to take advantage of our AI technology, it is safe to say that you don't even need to have a website to use our tool.

Ecommerce

Tourism

Restaurants

Hotels

Services

Real Time Integration

Your customers receive review invitation after their order is completed. Once negative review is placed our AI takes care of this and helps you solve your customer’s problem. All positive reviews are placed in review websites of your choice.

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In Depth Statistics

You can monitor your situation on each of the connected review sites like Google, Facebook, TrustedShops, TripAdvisor and more. Check how you look among your competitors and perform better.

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Machine Learning Analysis

Our algorithms will tell you what your main problems within customer satsifaction are. Whether it’s a trivial issue like longer than expeceted delivery or more complex like wrong packaging of products or phone support problems.

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Customers

Pricing

The first month with the captain is always free.
After this you can choose one of our plans.

Startup

Free
50 invitations per month
Collecting and displaying reviews
Statistics dashboard
3 widgets for your website
2 app users
Automated invitation sending
Try for free

Growth

49 USD
/ month
Includes all Startup features +
1500 invitations per month
3 opinion platforms
Product reviews
Dedicated widgets
5 app users
CSV import
Email template wizard
Alarms
Analytics
Machine Learning
Try for free

Power

165 USD
/ month
Includes all Growth and Startup features +
8000 invitations per month
No user limit
Dedicated account maintainer
Individual solutions
Try for free

Enterprise

Custom
A tailor-made solution that will completely take care of your business rating. In this plan you will get all the features with no limits. Priority support and training – we will be for you 24/7 at the highest level of service and responsiveness. You will also get training workshops so you can discover everything about your customers.
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Contact us

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Rating Captain is creating “SatBot”, a project implemented under the grant in accordance with the “303 Innovation fund” project.

Customer Service

+48 572 971 973
support@ratingcaptain.com

Technical Support

tech@ratingcaptain.com

Billing

billing@ratingcaptain.com

Company

info@ratingcaptain.com

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