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Make your customer happy
and boost your sales!

Use our AI-driven technology to focus your campaigns on people who are more
likely to recommend your business.

Check your review

What we do

We help companies automate tasks within customer service and succeed within customer satisfaction management. Our cutting-edge Machine Learning algorithms predict the actions of your customers and take care of negative reviews once and for all.

Automatic Integration

Easy installation and plugins for most popular platforms.

Invitation System

Personalized invitations sent to your customers after order completion.

AI Technology

Automated customer service problems detection and tasks automation.

Feedback Management

Talk with customers that have negative impression and convert them to returning ones.

Review Widgets

Convince customers of the quality of your products and services. Thanks to the widgets plugin, you can show positive reviews directly on your website.

Garden deck chair

Increase SEO

Add real reviews and better position your website and products in Google.

Card with a summary of sent invitations
A bar chart with a summary of positive and negative feedback
Generate pdf
Card with a summary of negative ratings
Card with a summary of positive ratings
Line chart summarizing the number of products purchased
Icon with the company's logo and a button for adding another website
The panel for managing the Rating Captain application

90%

Less negative reviews

70%

More positive reviews

up to60%

More revenue

15%

More returning customers

Who is it for?

Rating Captain is for everyone who care about customer service and customer satisfaction. Although it's best to have a real time integration to take advantage of our AI technology, it is safe to say that you don't even need to have a website to use our tool.

Our Partners in Success

If you want to know more about us, just read the reviews. Our customers are our partners in long-term business relationship.

Latest articles

See more

Pricing

The first month with the captain is always free.
After this you can choose one of our plans.

Plan
Startup
Essential
Growth
Power
10
days
10
hours
10
minutes
10
seconds
Free
forever
10 USD
29 USD
monthly, for 3 months
19 USD
49 USD
monthly, for 3 months
65 USD
165 USD
monthly, for 3 months
The best way to get to know RatingCaptain
Best for small businesses that don't have too many customers yet.
Best for e-commerce professionals looking to grow fast
Best for organizations with a large number of customers and numerous profiles on opinion-forming platforms.
Number of sent invitations
We initiate contact with your customers by sending them an invitation after their purchase. This makes it much easier to get positive feedback from customers.
50
300
1500
8000
Gaining and displaying feedback
Each opinion is collected by us and displayed in the panel. Thanks to this solution, you won’t miss any opinion about your company.
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Advanced statistics panel
Do you want to know where your customers leave their opinions and which opinion-forming platform is visited most often when verifying your company? This is a small piece of statistics data from our panel.
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Sending of e-mails automatically
Automate your communication with unsatisfied customers. 70% of customers count on contact in the first 24 hours from posting their negative opinion. Don't hesitate.
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Panel users
Add your employees and decide which data they have access to. Thanks to this, they can for example respond to negative opinions.
1
1
5
No limit
Review platforms
1
1
3
3
The number of widgets
Having good opinions is not everything. Display them on your website with the help of widgets presenting your customers’ opinions.
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1
2
3
Email template editor
Feel like designing your email template yourself? Use the available examples and customize them as you want.
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Product Ratings
It's not enough to get opinions about your business. Gain also opinions about your products.
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Notifications
Reviews can show up online in many places. Therefore, stay up to date and receive notifications about new opinions about your company.
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Analytics
Advanced analytics in the area of feedback is the basis for increasing your sales. Use the app's tips on the most important elements that need improvement.
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Machine learning
Let Rating Captain learn your customers' behavior, their purchasing habits and intentions. Predict which products may be the cause of negative reviews.
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CSV Import
Import data about reviews and the highest and lowest rated products. This will allow you to draw conclusions and make changes to your offer.
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Dedicated account manager
A dedicated account manager is another advantage. He will run Rating Captain opinion management campaign.
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Customized solutions
Would you like to adjust the tool to your business? Do you have any non-standard ideas or solutions? We will prepare them for you.
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First 14 days for free!
Get started for free mdi-plus
Extend to Essential mdi-plus
Extend to Growth mdi-plus
Extend to Power mdi-plus
Try for free mdi-plus
Enterprise
Do you need solutions tailored specifically to your needs? Contact us.
A tailor-made solution that will completely take care of your business rating. In this plan you will get all the features with no limits. Priority support and training – we will be for you 24/7 at the highest level of service and responsiveness. You will also get training workshops so you can discover everything about your customers.
Contact us

Contact us

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Rating Captain is creating “SatBot”, a project implemented under the grant in accordance with the “303 Innovation fund” project.

Customer Service

+48 572 971 973
support@ratingcaptain.com

Technical Support

tech@ratingcaptain.com

Billing

billing@ratingcaptain.com

Company

info@ratingcaptain.com

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