Use our AI-driven technology to better understand your customers and automate your customer service.
We help companies automate tasks within customer service and succeed within customer satisfaction management. Our cutting-edge Machine Learning algorithms predict the actions of your customers and take care of negative reviews once and for all.
Easy installation and plugins for most popular platforms.
Personalized invitations sent to your customers after order completion.
Automated customer service problems detection and tasks automation.
Talk with customers that have negative impression and convert them to returning ones.
Rating Captain is for everyone who care about customer service and customer satisfaction. Although it's best to have a real time integration to take advantage of our AI technology, it is safe to say that you don't even need to have a website to use our tool.
Your customers receive review invitation after their order is completed. Once negative review is placed our AI takes care of this and helps you solve your customer’s problem. All positive reviews are placed in review websites of your choice.
You can monitor your situation on each of the connected review sites like Google, Facebook, TrustedShops, TripAdvisor and more. Check how you look among your competitors and perform better.
Our algorithms will tell you what your main problems within customer satsifaction are. Whether it’s a trivial issue like longer than expeceted delivery or more complex like wrong packaging of products or phone support problems.
The first month with the captain is always free.
After this you can choose one of our plans.