Ask your customer for rating via email and let them decide if they were satisfied or not. Satisfied customers are directed to rating page, where they give you only the best ratings. Unsatisfied customers are asked to write feedback which gives you information about what demands improvement. In result, ratings of your company skyrocket!
2019-10-31
It has always been difficult for us to motivate customers to post-sale reviews, but since we use Ratingcaptain, getting feedback from my customers has become very simple and above all effective. Moreover, thanks to Ratingcaptain I can constantly monitor the quality of our services :)
2019-11-08
As an online store, we are active on many channels, so we care about the best feedback from our customers. As a result of development and the constantly growing number of orders, obtaining new opinions from buyers has become a much more ambitious task. We finally found the perfect solution. Thanks to Rating Captain, we can monitor our clients' satisfaction with the services we provide on a regular basis, so we strongly recommend this tool
The first month with the captain is always free. After this you can choose one of our plans.
