Why are reviews so important to any business?
First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.
How does it work?
Integration with Rating Captain application will allow you to quickly, as well as, effectively collect reviews from ypur guests. In addition, thanks to the app, you will not miss any feedback on ypur Aribnb profile.
The Rating Captain app will remind guests who have used your service that you are waiting for their feedback. As soon as they write a comment, you'll get a notification. But that's not all, the app will analyze reviews on Airbnb and identify areas that need improvement to make guests more satisfied.
The Rating Captain will provide you with a statistics panel and will send you weekly reports on the current state of your feedback.