Why are reviews so important to any business?
First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before they make a purchase decision or using the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.
Time is money, so if you use BaseLinker's order management software, it's very easy to integrate with the Rating Captain app.
How does it work?
Integration is very simple and only takes two steps. You only need to enter the API key in the Rating Captain, which you will find in your BaseLinker panel. Then select the order status after which the customer will receive invitation to write a review. And it's ready!
Thanks to the integration of Rating Captain with BaseLinker, all requests for a store rating will be sent from one tool. In addition, if you are getting reviews on various platforms, you will be able to easily monitor and respond to comments. What's more, you will have access to statistics and many useful functions, such as widgets and discount coupons.
Start collecting reviews about the company and products with Rating Captain. Remember to select the profiles for which you want to collect feedback about your company in the Rating Captain application. (e.g. Google, Ceneo, Facebook). You can do it in the Page → Profiles tab.