Why are reviews so important to any business?
First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.
How does it work?
Add the "Reviews" tab to your fanpage and get feedback from your customers thanks to the Rating Captain. Social media is the place on the web that the vast majority of your clients eagerly visit. Facebook makes it possible to leave an review for brand on its fanpage, if it has the "Reviews" tab turned on.
Reviews on the fanpage will distinguish you from those brands in your industry that don't pay attention to this important element of building reputation. If you want to quickly get reviews from your customers, integrate your account with the Rating Captain app. Then the app will send your customers an invitation to leave a review. You can display the collected customer reviews on your store's website using widgets that are color-matched to your brand. You will also find a lot of statistics on your reviews and customer behavior. The tool will inform you of each new review.