Increase sales
Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Facebook reviews

Use on your fanpage the content created by customers to reach new fans of your brand.
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Facebook - Manage online store reviews and increase sales

 

Why are reviews so important to any business?

 

First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.

 

How does it work?

Add the "Reviews" tab to your fanpage and get feedback from your customers thanks to the Rating Captain. Social media is the place on the web that the vast majority of your clients eagerly visit. Facebook makes it possible to leave an review for brand on its fanpage, if it has the "Reviews" tab turned on.

 

Reviews on the fanpage will distinguish you from those brands in your industry that don't pay attention to this important element of building reputation. If you want to quickly get reviews from your customers, integrate your account with the Rating Captain app. Then the app will send your customers an invitation to leave a review. You can display the collected customer reviews on your store's website using widgets that are color-matched to your brand. You will also find a lot of statistics on your reviews and customer behavior. The tool will inform you of each new review.

 

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