Collect opinions in accordance with the Omnibus Directive
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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Google
Obtain, monitor and manage clients' reviews on the most popular opinion-forming platform.
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Google Reviews - Manage company reviews and increase sales

 

Why are reviews so important to any business?

 

First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.

 

REMEMBER! A Google profile is the first place where potential customers look for opinions about a given company.

 

How does it work?

 

Combining a business profile on Google with Rating Captain will allow you to quickly gain new reviews and improve your overall rating. When there's a new review you'll get a notification, so you can react quickly. In addition, you will get access to statistics and you can easily check what is the reason (dis)satisfaction of your customers.

 

If you want to get reviews even more effectively, you can encourage your customers by offering them discount coupons. You can also show off your brand reviews on website using widgets compatible with your visual identity.

 

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Facebook
Use on your fanpage the content created by customers to reach new fans of your brand.
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Obtain, monitor and manage clients' reviews on the most popular opinion-forming platform.
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Google Play
Get reviews about your product and convince other users to it.
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