Why are reviews so important to any business?
First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.
How does it work?
Customer reviews are an important determinant not only for potential buyers of your products, but also for you. Therefore, in Rating Captain you will not only get reviews from your customers, but also get many results of the reviews analysis. Thanks to this, you will get to know your customers and introduce improvements on the shopping path and in customer service.
You can display the obtained reviews on the shop's website in the form of widgets. This way you will show potential customers how many people have already trusted you. Of course, the widgets can be matched to the appearance of the shop and displayed on various subpages.