Why are reviews so important to any business?
Are you looking for clients on Oferteo? Now you can gain their trust thanks to the reviews of people who have used from your offer. Why is it so important? First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.
How does it work?
Reputation management is a series of activities that will help to gain the trust of potential customers and make them become regular customers. The whole process includes, among others: obtaining and monitoring opinions, responding to comments, analyzing competition and displaying opinions on the store's website. It's very simple, in the Rating Captain application you connect your profile on Oferteo as a platform, and then configure the settings of invitations asking for review. When the customer write a review you'll get a notification.
In addition to collecting opinions, the application will allow you to get to know the needs of your customers and provide you with many statistics, including the analysis of your competition. And if you have a website, you can place widgets with reviews on it, which will further encourage potential customers to take advantage of your offer.