Why are reviews so important to any business?
First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.
How does it work?
Rating Captain integration with Shoper is very fast and simple, you can implement it by installing the addon in the Shoper dashboard and then pasting your store's domain URL in the appropriate place in the Rating Captain application.
The integration of Shoper with Rating Captain will allow you to obtain reviews about your products and display them on the shop's website using widgets compatible with your visual identification. If you have accounts on multiple review platforms, you'll never miss a single customer review. What's more, in the application you can respond to all reviews, send coupons to customers, check statistics and analyze elements of the customer journey that are worth improving.