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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
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Shopify reviews

Grow your shop faster by combining Shopify with Rating Captain.
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Shopify Reviews - Get more sales with reviews 

 

Why are reviews so important to any business?

 

First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.

 

How does it work?

 

Reputation management is a series of activities that will help gain the trust of potential customers and make them become regular customers. The whole process includes, among others: obtaining and monitoring reviews, responding to comments, analyzing the competition and displaying reviews on the shop's website.

 

You'll find all the reputation management tools in the Rating Captain app. In addition, you will have access to statistics on reviews and customer behavior, thanks to which you can easily answer each comment and make any changes in the customer's shopping path.

 

 

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