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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
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Shopware reviews

Achieve great sales results thanks to the reviews of your customers.
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Shopware Reviews - Collect customers' reviews and increase sales

 

Why are reviews so important to any business?

 

First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.

 

How does it work?

 

All you need to do is connect your shop to the Rating Captain and select the opinion-forming platform for which the reviews will be obtained. Then the app sends invitations asking for review to your customers. Thanks to the sentiment analysis, you can easily answer each comment and learn about the needs of consumers.

 

In addition, you can thank your customers for leaving reviews by sending them discount codes. And you can show off your reviews on the website of your shop, using widgets matched to the visual identification of your brand.

 

 

 

 

 

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