Why are reviews so important to any business?
First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.
How does it work?
Select Tripadvisor as the platform you want to obtain reviews for your business and the Rating Captain will send your customers a review invitation. The application will also indicate aspects that are worth working on to increase customer satisfaction.
In addition, you can thank your customers for leaving reviews by sending them discount codes. And you can show off your reviews on the website of your shop, using widgets matched to the visual identification of your brand.