Collect opinions in accordance with the Omnibus Directive
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Increase sales
Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Trustpilot Reviews - Effectively manage your company's reputation, build customer relationships and increase sales

 

Why are reviews so important to any business?

 

First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.

 

How does it work?

 

The Rating Captain application will obtain reviews from your customers by sending them invitations via e-mail or SMS. In addition, the app analyzes the sentiment of each comment, so you can easily react to the review, and you will get to know customers' expectations better.

 

In Rating Captain you will find a number of other useful functionalities, for example discount codes, which you can use to thank customers for leaving a review. What's more, you can show off your brand reviews on website, using widgets matched to the visual identity of your brand.

 

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