Collect opinions in accordance with the Omnibus Directive
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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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WooCommerce Reviews - Effectively manage your company's reputation, build customer relationships and increase sales

 

Why are reviews so important to any business?

 

First of all, reviews are a source of knowledge for consumers about a company. For this reason, over 90% of customers check reviews about the company or products before deciding to buy a product or use the service. Furthermore, reviews are tremendously important for the business itself. because they allow you to better understand the needs of customers, and as a result adapt your offer to their expectations.

 

How does it work?

 

All you need to do is connect your shop to the Rating Captain and select the opinion-forming platform on which the reviews will be obtained.

 

Thanks to the integration of your shop with Rating Captain, you will effectively manage the reviews about your company. The application will obtain opinions for you from your customers via e-mails, SMSes and pop-ups. You can easily show the obtained reviews on the shop's website, using widgets matched to the visual identification of your brand.

 

The application will analyze the reviews issued in terms of sentiment, thanks to which you will better understand the needs of your customers. In addition, you will get access to an advanced statistics panel, in which you can check, for example, your situation against the competition.

 

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