How do we process data

How do we process your data?

We conduct a survey to verify your satisfaction with purchased products or ordered services and also customer service. We analyze the effectiveness of advertising, brand perception, and your purchasing preferences. Your rating and any comments will be published on the websites: www.ratingcaptain.com and www.google.ratingcaptain.com.

The administrator of this service is:

CUSTOMER SATISFACTION AI Sp. z o.o. with its registered office in 50-071 Wrocław, at Pl. Wolności 7B/2, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for Wrocław-Fabryczna, VI Commercial Department of the National Court Register under the number KRS 0000838542, REGON: 385951719, TAX ID: 8982257318.

We have concluded a proper agreement for the processing of personal data with this entity. The mentioned service has been entrusted with your data: email address, opinion content, rating, data regarding purchased products or services. We process your data based on your consent, which you can withdraw at any time.

Your data will be processed by the aforementioned service until consent is withdrawn. We would like to inform you that your email address will not be visible to users of the website www.ratingcaptain.com and www.google.ratingcaptain.com. It will be visible in an anonymized form on this website.

Your rights:

You have the right to access your data, the right to rectification, the right to restriction of processing, the right to erasure, the right to object to processing, the right to data portability, and the right to lodge a complaint with the President of the Office for Personal Data Protection.

Your data will not be transferred outside the EEA.

You can withdraw your consent to the use of the data provided by you at any time by sending an email to [email protected].

If you do not wish to receive further requests from us to complete the survey or provide feedback, you can do so by clicking on this link.