Integrating your store on ExpertSender with the Rating Captain application will allow you to quickly and effectively collect reviews from your customers. In addition, thanks to the application, you will not miss any reviews on your profiles on review websites. Moreover, Rating Captain will analyze each review and suggest what your customers most commonly struggle with. You can display the collected reviews in the form of a widget on your store's website without worrying about violating the regulations resulting from the Omnibus directive.
Start collecting reviews about your company and products with Rating Captain. Remember to select the profiles in the Rating Captain application for which you want to collect reviews about your company (e.g. Google, Ceneo, Facebook). You can do this in the Page → Profiles tab.
To integrate an online store located on the ExpertSender platform with Rating Captain, follow the steps below.
You will need the following for the integration::
- Your API access key and API address, which you will obtain from the ExpertSender panel (Settings → Business Unit → API);
- A list of customers defined by you in your panel.
(if you do not have a defined list, create one in the Subscribers → Lists → Create a new subscriber list → after creating the list, add customers to it).
In the Rating Captain application, configure the Invitations settings tab.
1. Go to the Page tab and click on the ExpertSender logo tile.
2. In the appropriate fields, enter the API key and domain address that you will find in the ExpertSender panel.
3. Then click the Save button.
4. From the list of customer lists defined in ExpertSender, select the list from which you want to retrieve emails.
5. Click the Save button.
If you want, you can also retrieve a list of customers from previous orders. To do this, click on Retrieve previous orders → Retrieve orders.
That's it, after 5 - 10 minutes, a list of your customers will appear in the Invitations tab, who will receive an invitation to leave a review about your company or product.
<script>
var RatingCaptain_data_script = {
/* REQUIRED | Email, on this address will be send message */
"email": "{$order->email}",
/* REQUIRED | Order in your system, this field should be unique */
"external_id": "{$order->id}",
/* Optional - Products in this order, each product must have id name and price. */
"products": [
{
"id": "{$product->id}",
"name": "{$product->name}",
"price": "{$product->price}",
"imageUrl": "{$product->image}",
},
]
}
</script>
<script src="https://api.ratingcaptain.com/js_v2/[Your website token]" async></script>
*Each item in bold must be properly configured depending on your system.
*Website token you can find here: Website page.