Functionality
Increase sales
Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Integrations
 Shopify WooCommerce Deconetwork Baselinker See all
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Knowledge
Blog
Find out what's new
Knowledge base
All technical stuff
Data analysis
Analyze your online image
Our tool gives you an in-depth look at what your company's image looks like
Find out more
mdi-chat-processing-outline Local SEO Customers Pricing
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Polish
Swiss
Sign in Sign up for Free Increase sales Control your image Loyal customers Building trust Blog Knowledge base Local SEO Customers Pricing Increase sales Loyal customers Control your image Building trust Blog Knowledge base API Documentation Customers Pricing Careers Team Reviews Catalog Affiliate Program Terms of Use Privacy Policy Data processing

Choose a plan

Find the right plan with solutions tailored to your brand's needs - from startups to enterprises.

Enterprise
For small and medium-sized companies
For enterprise customers
Functionality and plans table
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Product's feature
Growth
Captain
Power
Number of invitations sent We initiate contact with your customers by sending them an invitation after their purchase. This makes collecting feedback from customers much easier.
1500
4000
8000
Advanced statistics panel Check statistics on sent invitations and take subsequent actions based on them. mdi-check mdi-check mdi-check Automatic sending of e-mails Automate communication with dissatisfied customers. 70% of customers count on contact in the first 24 hours from issuing a negative review. Don't hesitate. mdi-check mdi-check mdi-check Limit of connected pages/stores Do you run several businesses or want to collect data about each branch? Add them all to your account and analyze your statistics in one place.
1
2
10
Panel users Add your employees to the panel and decide what data they have access to. Thanks to this, they can, for example, respond to negative reviews.
5
5
no limit
Limit of review platforms Take care of your company's image using one tool. Select the platforms in which you want to collect and monitor feedback.
5
10
no limit
Reviews aggregator Integrate and manage all your reviews from one place. mdi-check mdi-check mdi-check Monitoring of reviews about the company Each review is collected by us and displayed in the dashboard. Thanks to this solution, you will not miss any review about your company. mdi-check mdi-check mdi-check Widget displaying reviews on your websites Good reviews are not everything, display them on your website with the help of widgets presenting the reviews of your customers. mdi-check mdi-check mdi-check Email template editor Do you want to design an email template yourself? Use the available examples and adapt them to your needs. mdi-check mdi-check mdi-check Sending SMS invitations Your customers are more likely to use a phone? Get them to leave their review with SMS invitations. mdi-check mdi-check mdi-check Pop-up asking for a review What if you asked the customer for their review immediately after shopping? Take advantage of the pop-up on the website and get more customer feedback. mdi-check mdi-check mdi-check Product Ratings Collecting reviews about your business isn't everything. Also collect reviews about your products. mdi-check mdi-check mdi-check Notifications Reviews can appear in many places on the web. Therefore, stay up to date and receive notifications about new reviews about your company. mdi-check mdi-check mdi-check Analytics Advanced analytics in the area of ​​reviews is the basis for increasing sales. Use the app's tips on the most important aspects to improve. mdi-check mdi-check mdi-check Google business card positioning We position your business card so that it appears as high as possible in Google search results. Updating data in the business card We make sure that the company data in the business card is fresh and updated according to the appropriate guidelines. This results in an even better position in Google. Publishing entries in the business card We prepare entries for keywords important for your company that have the best chance of being entered in the search engine. Contacting Google Support Some profile enhancements require consultation with Google Support, so we take it upon ourselves. Optimizing the name of the profile, category and subcategory With the help of analytical tools and based on the analysis of your competition, we will propose the best solution in terms of business card positioning. Communication Automation Send automatic responses to your customers' feedback using AI technology. mdi-check Discount coupons Send coupons when you recognize that a customer has given a positive or negative review. mdi-check Dedicated account manager Your dedicated account manager will provide you with many tips for managing reviews, implement individual solutions and stay in touch with you to save your time. mdi-check Individual solutions Do you want to adapt the tool to the needs of your business? Do you have non-standard ideas or solutions? We will develop them for you. mdi-check Consumer reviews in Google Merchant Center We will help you get reviews for your GMC account. This way, your seller rating will appear in the search results for Shopping ads. mdi-check
The most popular choice
Growth
 Best for e-commerces who want to grow quickly. Plan Growth includes:
Number of invitations sent – 1500
Number of platforms – 5
Limit of connected pages / stores – 1
Reviews widget
Reviews about the company
Product reviews
Pop-up invitations
QR codes
Stars in Google
Check all features
The most popular choice
Captain
 Best for small and medium-sized companies with a large number of customers or two separate brands. Plan Captain includes:
Number of invitations sent – 4000
Number of platforms – no limit
Limit of connected pages / stores – 10
Reviews widget
Reviews about the company
Product reviews
Pop-up invitations
QR codes
Stars in Google
Check all features
The most popular choice
Power
 Best for organizations with a large number of customers and numerous profiles on review platforms. Plan Power includes:
Number of invitations sent – 8000
Number of platforms – 10
Limit of connected pages / stores – 2
Reviews widget
Reviews about the company
Product reviews
Pop-up invitations
QR codes
Stars in Google
 Additional services only in this package:
Communication automation
Google Merchant Center consumer reviews
Individual solutions
Dedicated account manager
Check all features
Do you need solutions tailored specifically to your needs?
You can count on us!
Our mission is to help companies reach new customers and develop their businesses. That is why we have created an app that collects reviews, monitors review platforms, e.g. Google, Facebook, industry portals, and also allows you to automate post-purchase communication and streamline processes related to company reputation management.
What do we propose?
We know that when running a large business, it is extremely difficult to maintain a high rating and react quickly to the feedback received. However, a feedback management strategy, building customer relationships and regularity of actions are the key to success.
Therefore, we would like to offer you the use of Rating Captain, which will help you quickly collect positive feedback, deal with negative reviews, and also strengthen your image by displaying reviews on the website.
In addition, we also offer you customer satisfaction and NPS through surveys, as well as detailed reports on reviews about your company.
Dec. 14, 2022
Overall:
“A very good solution tailored to individual needs. Very good contact and quick response”
Bartek A.
Junior manager
Consumer Electronics
More than 10000 Employees
Capterra reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Capterra or its affiliates.
Dec. 21, 2022
Overall:
“Ease of use and quick wins in boosting numbr of good reviews.”
Daniel T.
Digital & CRM
Automotive
51 to 200 Employees
GetApp reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Capterra or its affiliates.
Dec. 21, 2022
Overall:
“Really a very good idea and execution of the whole project”
Bartosz A.
maneger
Consumer Goods
501 to 1000 Employees
Software Advice reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Capterra or its affiliates.
Dec. 22, 2022
Overall:
“Great piece of software without spending a fortune”
Andy B.
Partner
Retail
1 to 10 Employees
Capterra reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Capterra or its affiliates.
Frequently asked questions
How to quickly start collecting reviews with Rating Captain?
 Registration and configuration of the app takes a few minutes. We do not require a credit card. After registration, you can start getting feedback from your customers right away. Get your free trial here.
What if I don't see any plan for me?
 That's okay. Rating Captain will adapt to your needs.

Write to us what you need at [email protected] or call +48 572 971 973, and we will prepare an offer just for you.
Can I count on the support of the Rating Captain team?
 Of course - we are available for you all the time! Contact us if you need support in:

- choosing the right plan;
- getting to know the features of the app;
- account configuration and settings;

Write to us at [email protected].
When can I terminate my contract with the Rating Captain?
 You can unsubscribe at any time, unless you opt for an annual subscription.

Exception: If your company has had few customers for a long time and you need to reduce costs - contact us. We know times can be challenging. We want to help.
Do I have a money back guarantee?
 Yes, Captain! If you do not collect any review on the connected review websites, we will refund you the full subscription fee within 30 days.

Remember that you have the opportunity to test our app for free by registering here.
What are the available payment methods?
 The most convenient way is to connect a credit card (as in Netflix). At your request, we can also send you monthly invoices for manual payment.
Is Rating Captain compliant with the Omnibus Directive?
 Yet how! In addition, Rating Captain was the first application in the European Union to collect customer opinions adapted to the requirements of the Omnibus Directive.

We introduced the concept of Omnibus Ready and we are still fighting against false reviews on the Internet.
Is my data safe?
 Data security is our priority!

Compliance with the GDPR tis the starting point for all activities related to data processing, which is why it is the foundation of the actions we take to ensure the safety of you and your clients.
Does Rating Captain sell reviews?
 Rating Captain gets real feedback from real customers. Why cheat when you can do it legally and with customer care?
Need help?
We will be happy
to help!
We are here for you, so contact us if you need support with any reviews-related activities.
Contact us
Start growing with Rating Captain today
Create account
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