Providence Eye & Laser Specialists reviews

1600007927

Judy Higgins

google

Judy, thank you for your feedback. We consider all feedback to be important and necessary.

1603282853

2

Saw Dr. Nunnery who is supposedly a cornea specialist. I had trouble after cataract surgery done by another doctor and wanted a second opinion. He presented himself in a way that he was an amateur and had no idea what he was doing and explained to me that he was only a cornea specialist when it came to lasik surgery and I needed to see someone else. I then went on to get my an eye exam to get glasses. I was given a prescription that was not correct , but I had already purchased glasses. Returned and got a new prescription dye to tech's error. Office manager agreed to pay 200.00 towards the new glasses. It took a month and a half, and several reminders for them to FINALLY reimburse me. Then I get a letter from Dr. Nunnery saying they were discharging me from their office. Beware if going to this office for anything but lasik. They are incompetent for any other eye issues.

1630428159

Spencer Reuter

google

Spencer, we would be happy to assist you further. Please call us at 704-540-9595.

1630496044

3

Over two years ago I had Lasik at Providence eye. My left eye is great. My right eye is still very dry and can be annoying at times. I work on a computer all day so that doesn't help. I remember them saying it would be dry and to hang in there but I've given up hope it will ever return to normal like my left eye.

1610292277

Kevin Chandler

google

Hi Kevin! Well, all we can say is wow too! Thank you so much for the extremely kind review. We sincerely appreciate it! Your reaction is not unusual, most people are completely shocked by two things; how comprehensive our consultations are and then how little pain they typically feel during the procedure. Dr. Mozayeni and our entire team feel that no one should ever feel like a number, especially when it comes to a medical procedure on your eyes. Thank you for sharing your experience with others. It will certainly help them on their journey to better vision. Thank you for your trust! Enjoy your new vision!

1610370256

5

Wow. Thats all I can say. I am blown away by how easy and painless the Lasik procedure was. Dr. Mozayeni and his staff are the absolute best, even though I have no other office to compare it to. From the very first exploratory appointment to my day after procedure follow up, they were of the most professional and friendliest. Even though it seems like they take on a ton of clients, I never once felt like a number. I am still so blown away by how quick and painless the procedure was. I am forever grateful for Dr. Mozayeni, giving me the gift of perfect vision without contacts or glasses! By far one of the best decisions Ive made. So many people out there are too scared to get Lasik and think its so painful... NOT the case AT ALL. Just do it.

1618085826

Michael Dane Parrott

google

Michael, thank you for your trust and sharing your experience. You reaction is the most common, 'should have done it years ago.' But we know every person has to make their own decision when the timing is right for them. Thank for taking the time to write this review. Enjoy your new vision!

1623934110

5

Amazed at the results after my surgery, should have done this years ago. Highly impressed with the service, could not ask for a better experience.

1610398647

Teresa Talbot

google

Teresa, thank you for your feedback. All feedback is welcomed and mission critical to enable our team members to grow and provide an excellent patient experience.

1610543963

1

Had an appointment with Dr. Mozayani back in September at which point he recommended I specifically see Dr. Mills for a procedure. He walked me to the front desk to make the appointment. Could not be seen until Jan. Was 3 months away, but ok should be worth it. Showed up today for my long awaited appointment and they had NO record of it. No explanation for this error. No attempt to make it right ASAP. I explained my job is such that I can't just take time off without plenty of notice but that I did have the 25th off (2 weeks from now!). Immediatley they said that day was full. Excuse me, you made a mistake and now can't figure out a way to correct it? Finally found a day that will work and just got home to realize my appointment has been scheduled with a different doctor from Dr. Mills. I work in the medical field and understand the pressures, but this is incompetence. Your front office staff is the first impression you give to patients. Do better.