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Holicva reviews

Information about Holicva

13 reviews
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Kai D
I came in here a few days ago and felt like the Chinese lady was following me around the store. I thought I was overthinking and maybe she was just straightening out the clothes but I came back in today and the same Chinese lady was overly nice trying to sell me everything. I shopped at olive oile before I came in and had a shopping bag with a pair of jeans in it from there. I tried on some of holics jeans but they didnt fit so I took them back to where I got them when I came out of the fitting room. The Chinese lady followed me and her exact words were are those our jeans in that bag too? I was having too good of a day to even go there with her , so I kindly placed the jeans back where they were and decided not to purchase anything. These people always think were stealing yet they couldnt survive without us. I love their clothes but I will not be disrespected. Us black people can take our business elsewhere. We dont deserve this.
Vese LQ
Shopper beware. This store is trash. The workers don't even know the stores non-existent return policy. The staff is rude and has no integrity. You can't return anything. You can't try anything on. The quality of the clothing is poor. If I could give a negative star I would.
Jade Lewis
Cute and affordable clothes. Customer service was nice at first until second time I went to exchange. Google states 10am open time, I arrived at 10:30am to locked doors. Went back to my car and saw an associate get out and enter the store. Tried to go into the store again and its still locked with no associate in sight. Ignoring me when Im wondering what time they open. Wont be shopping here again
Rosa Steward
Management and employees need to be on the same page and communicate in this store. One employee told me that I could exchange a dress that I purchased. Another employee told me that I could not after the dress was already purchased. The policy says no dress returns so I asked the first employee more than once if I could exchange and she told me yes. Now that I need to exchange due to the dress not fitting, I am not able to. I respect the policy, however I am upset because of the poor communication amongst the sales team. I feel as though I was swindled into purchasing the dress and although the dress is only $45 it was sold based on lie.
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