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Clinic policy: Maintain patient access and privacy. We use a secure medical records platform that allows patients to see, with full transparency, everything regarding their patient accounts including online scheduling, appointment times, billing/payments, and clinic policies such as clinic safety and covid-19 safety information. As for our staff, we have great pride in our staff! Everybody working at our clinic genuinely cares about the people that walk through our doors and aims to treat them with respect, professionalism, and compassion. The pandemic forced many small businesses to close down for months, meaning revenue loss so we are still weathering the changes involved with going from zero to 100 again. We are also an integrative medical clinic that provided hundreds of covid-19 vaccines in the past few months to help support a safer and protected community - this was an entire system that we had to build within our clinic so it did make our clinic chaotic for awhile. But we are excited to have been able to respond to the pandemic by providing these covid-19 vaccines to the community. And we, Rebel Med NW, are thankful for the increase in patient load and support from the community, here's lookin' at you Ballard! Our community is the reason we're having this post-pandemic growth spurt. We love our staff, our providers, our patients, and our community and this is why we have been named as a Seattle Met Top Doctor now 5 years in a row.
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Terribly unorganized and chaotic. Multiple issues with each visit or communication. Went in for an appointment that I made just a few days ago to find out they don't have me on the schedule. Terrible bedside manner. Unprofessional. No accountability. Defensive and unapologetic. In over their heads.
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